Senior Customer Service Representative

3 weeks ago


Orangeville, Canada GoodLife Fitness Full time
SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)


Who is a Senior Customer Service Representative (Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.
 
Do you have what it takes?

  • Passion for fitness
  • Strong communication and customer service skills
  • Peak attitude
  • Multi-tasking guru
  • Strong planning and organization skills
  • High School diploma, or working on completion
  • CPR certification required within 3 months of employment
  • Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

 
What will you be doing?

  • Motivate and encourage the members to meet their fitness goals
  • Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
  • Handle member questions and concerns with courteous and professionalism
  • Book appointments to accommodate members needs
  • Have knowledge and ability to sell and answer questions regarding memberships and other services
  • Adhere to and promote monthly marketing
  • Manage club supply inventory and place orders
  • Track equipment maintenace and repair logs
  • Run club errands and conduct bank runs
  • Plan and organize club events


What's in it for you?

  • Ongoing training and development to ensure a long and successful career path
  • Unlimited growth potential in sales and management
  • Rewards through monthly incentives and contests
  • Fun and energetic atmosphere to come to every day

Compensation:

$18.55 - $19.55



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