Decision Support Consultant

4 weeks ago


Guelph, Canada Co-operators Full time

Company: CGIC 
Department: Decision Support
Employment Type: Regular Full-Time 
Work Model: Hybrid 
Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our national Finance team aspires to create, enhance, and protect value for our organization and its stakeholders. Our knowledgeable team educates and influences the organization to make well-informed, risk-based decisions. We think innovatively and strategically to solve business problems and strive to move our business forward with practical, integrated processes and tools that ensure organizational success.

As the Decision Support Specialist, you will be a strategic business partner who applies comprehensive knowledge of the business performance drivers of financial risk and return to identify areas for improvement. You will create innovative solutions and present them to senior business partners. You will provide mentorship to less senior Financial Analysts, coaching them in their research and analysis functions.

How you will create impact:

Evaluate the business financial condition by designing and applying specific modeling techniques. This involves applying advanced insight in determining relevant key performance drivers to analyze the level of risk and return. Coaches less senior Financial Analysts in their analysis. Develops budget, forecast, and multi-year plans. While investigating performance results, challenges business partners to determine root causes, and maintains focus on identifying ways to improve the short-term and long-term financial outlook. Contribute to business case template development and supports management in unique and complex business case development. Also coaches less senior Financial Analysts in business case analysis. Research best practices and analyzes competitive, economic, and regulatory environment to identify complex issues and advantages. Enhances internal partnerships ( marketing, financial peers across the group of companies) to create innovative solutions and ensure competitive information is relevant and translated into context for business decisions. Mentors less senior Financial Analysts in research techniques. Recommend highly developed short-term and long-term solutions for improved performance. This is achieved through delivery of effective presentations to senior business partners, with content tailored to the audience. Employs appropriate tools and visuals (charts, graphs, trends) to illustrate a creative interpretation of high-level information, and articulate feasible alternatives and recommended action. Under the guidance of more senior Financial leadership, negotiates with business partners to translate solutions into action items, ensuring they are incorporated into strategic planning and budget processes, and strives to influence and gain commitment on deadlines. Documents these commitments. Provide leadership in the development and documentation of departmental processes and procedures, including efficiency improvements.

How you will succeed:

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs. You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. You have strong communication skills to clearly convey messages and explore diverse points of view. You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

You have a university degree in a business-related discipline with some post-secondary education specializing in business or accounting. You have or are near completion of CA/CGA/CMA designation program, or equivalent advanced business education ( MBA with a financial specialization). You have 4 years financial experience. You have a comprehensive, in-depth understanding of insurance industry, and specific business area operations.

What you need to know:

Detail oriented work that required frequent mental concentration for extended periods of time. Extended work hours may be required. You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

Training and development opportunities to grow your career. 

Flexible work options and paid time off to support your personal and family needs. 

A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. 

Paid volunteer days to give back to your community. 

In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (, health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.



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