Retail Floor Supervisor

4 days ago

Langley, Canada Talize Full time

Responsibilities:


Leadership

Support the Retail Floor Manager by coordinating the efforts of Retail Floor Team Members to ensure daily department standards are achieved. Assist the Retail Floor Manager with the selection, screening, interviewing, hiring, and onboarding of Retail Floor Team Members. Lead in the training of Retail Floor Team Members in point of sale operations, customer service, merchandising, loss prevention, company policies and recovery duties – among other tasks. Work as an integral part of the management team by providing support, attending meetings and sharing information.

Employee Relations

Support the Retail Floor Manager with providing direction to Retail Floor Team Members regarding company policies and procedures. Recognize and report Retail Floor Team Member policy infractions to the Retail Floor Manager and General Manager. Assist in the implementation of employee recognition programs and events.

Health and Safety

Monitor all register areas, the retail floor, fitting rooms and washrooms to ensure they are kept in an organized and clean manner in accordance to company housekeeping standards. Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs. Provide a safe workplace environment by identifying and properly removing any hazards and reporting hazards to the General Manager and Joint Health and Safety Committee. Immediately report and document employee or customer accidents to the Retail Floor Manager or General Manager.

Departmental Responsibilities

Routinely complete floor walks to determine priorities and delegate tasks to Retail Floor Team Members. Accurately handle all register transactions including exchanges, refunds, cancellations, tax exemption, etc. Promptly provide pricing verification for merchandise when tags are missing or when a price is in question at the register. Ensure that all customer needs are addressed, such as: answering customer inquiries, solving customer complaints, and processing customer transactions in a timely manner. Inspect register areas and the retail floor to verify they are stocked, and merchandise is properly sorted. Manage store funds securely and process cash deposits in a timely manner. Assist the Retail Floor Manager with the preparation and execution of sale days. 

Other Duties

Maintain professionalism while communicating with peers, managers and customers. Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments. Responsible for opening and closing the store. Perform additional job-related duties as requested by the Retail Floor Manager or General Manager.

Experience: 

2+ years of experience working in retail. 1+ years of experience in a leadership role. Previous work in a thrift retail environment is considered an asset.

Core Competencies:

Customer Oriented- Provide creative approaches to improve customer experience. Attention to Detail- Monitor the store to ensure that team members have maintained a visually appealing store, through the proper displaying of merchandise. Job Recognition- Recognize when to escalate appropriate or specific situations to theRetail Floor Manager. Reliability- Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption. Team Building- Work to develop, maintain, and promote positive working relationships within the Retail department to promote inclusivity. Communication- Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended.

Physical Requirements:

Ability to stand and walk for the duration of shift. Constant bending, reaching, and using hands for repetitive actions. Lifting and carrying items up to 50lbs without assistance throughout shift. Pushing and pulling merchandise containers on wheels weighing up to 500lbs.

Work Environment:
 

Exposure to dust — all of designated shift. Exposure to periodic temperature fluctuations and noise levels. Work schedule hours will include days, evenings, weekends and holidays. Interaction with customers, clients and the public at large.

  • Retail Floor Supervisor

    2 weeks ago

    Langley, BC, Canada Talize Inc. Full time

    Retail Floor Supervisor - Langley, BC (Full Time) Thursday, May 9, 2024 About Us: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada's newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means...

  • Retail Floor Supervisor

    4 weeks ago

    Langley, Canada Talize Full time

    **About Us**: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada’s newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand names and designer fashions, and...

  • Retail Floor Supervisor

    4 weeks ago

    Langley, Canada Talize Full time

    **About Us**: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada’s newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand names and designer fashions, and...

  • Retail Floor Supervisor

    15 hours ago

    City of Langley, Canada Talize Inc. Full time

    Retail Floor Supervisor - Langley, BC (Full Time)About Us: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada’s newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand...

  • Retail Floor Supervisor

    5 hours ago

    City of Langley, Canada Talize Inc. Full time

    Retail Floor Supervisor - Langley, BC (Full Time)About Us: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada’s newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand...

  • Retail Floor Team Member

    4 weeks ago

    Langley, Canada Talize Full time

    Responsibilities: Departmental Duties Greet customers in a professional and enthusiastic manner. Determine customer needs, offer recommendations of product on hand, and inform them of store promotions and events. Answer customer inquiries and solve customer complaints in a timely manner. Achieve store sales goals by providing sound customer...

  • Retail Store Supervisor

    4 weeks ago

    Langley, Canada Value Village Full time

    Retail Store Supervisor **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Retail Store Supervisor

    4 weeks ago

    Langley, Canada Value Village Full time

    **Job Title**:Retail Store Supervisor** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des _ - Valeurs_ - (in Quebec) and Savers Australia._ **Summary & Positions**: As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific...

  • Store Team Supervisor

    7 days ago

    Langley, Canada Value Village Full time

    Store Team Supervisor **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Visual Merchandiser Retail

    4 weeks ago

    Langley, Canada Alliance Retail Services Full time

    **Job Summary**: Alliance Retail Services (ARS) is seeking highly motivated and organized individuals to join our team as a Retail Visual Merchandiser for Levi Signature. We invite you to join our team of national visual merchandisers to complete service calls in Wal Mart stores. In this role you will be responsible for providing exceptional customer service...

  • Retail Sales supervisor

    4 weeks ago

    Langley, Canada San Industries Ltd Full time

    Job Title: Retail Sales Supervisor Salary: $24.00 hourly for 35-40 hours per week Anticipated Start Date: As soon as possible Terms of Employment: Permanent, Full-Time Number of positions: 1 Employment Conditions: Work in different shifts, weekends and overtime. EMPLOYER DETAILS Employer: San industries Ltd. Business Address: Avenue, Langley, BC, V1M 3N8 Job...

  • Retail Sales supervisor

    5 days ago

    Langley, Canada San Industries Ltd Full time

    Job Title: Retail Sales Supervisor Salary: $24.00 hourly for 35-40 hours per week Anticipated Start Date: As soon as possible Terms of Employment: Permanent, Full-Time Number of positions: 1 Employment Conditions: Work in different shifts, weekends and overtime. EMPLOYER DETAILS Employer: San industries Ltd. Business Address: Avenue, Langley, BC, V1M 3N8 Job...

  • Sales Floor Associate

    7 days ago

    Langley, Canada Value Village Full time

    Sales Floor Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Retail Sales supervisor

    2 weeks ago

    Langley, Canada San Industries Ltd Full time

    Job Title:Retail Sales Supervisor Salary: $24.00 hourly for 35-40 hours per week Anticipated Start Date: As soon as possible Terms of Employment: Permanent, Full-Time Number of positions: 1 Employment Conditions: Work in different shifts, weekends and overtimeEMPLOYER DETAILS Employer:San industries LtdBusiness Address:Avenue, Langley, BC, V1M 3N8 Job...

  • Retail Store Supervisor

    5 days ago

    City of Langley, Canada NuBC Builders Depot Ltd. Full time

    Customer service and sales Supervisor job, at a retail store selling Tiles, Flooring, Fire places and kitchen & bath merchandise. Where: 210 19700 Langley Bypass, Langley,BC V3A 7Z5 Hourly Wages & Work Hours: CAD$ 24.50hourly 30 to 40 hours per Week Monday-Saturday Permanent and Full-Time Languages Required: English Education Requirement: Secondary (high)...

  • Retail Store Supervisor

    1 week ago

    City of Langley, Canada NuBC Builders Depot Ltd. Full time

    Customer service and sales Supervisor job, at a retail store selling Tiles, Flooring, Fire places and kitchen & bath merchandise. Where: 210 19700 Langley Bypass, Langley,BC V3A 7Z5 Hourly Wages & Work Hours: CAD$ 24.50hourly 30 to 40 hours per Week Monday-Saturday Permanent and Full-Time Languages Required: English Education Requirement: Secondary (high)...

  • General Manager

    3 weeks ago

    Langley, Canada Talize Full time

    **About Us**: Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada’s newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. That means fantastic deals on brand names and designer fashions, and...

  • Coastal Region Flooring Sales Representative

    3 weeks ago

    Langley, Canada Taiga Building Products Full time

    Taiga Building Products is looking for a Coastal Region Flooring Sales Representative in Langley, BC Branch. This is a permanent, full time position. **OUR COMPANY** We are a respected International Wholesale Distributor of Building Products with branch offices throughout Canada and in various locations in the United States. With a 50-year history of...

  • Retail Sales Specialist

    3 weeks ago

    Langley, Canada Bella & Wren Design Full time

    What started as a dream turned into an online store, a pop-up shop, and eventually a beautiful brick-and-mortar store in Fort Langley, BC. Since then, Bella & Wren has rapidly grown and developed the amazing community we have around us today. Our mission is to provide hand-curated pieces that are designed to last and make our customers feel great about...

  • Retail Merchandiser Floater

    2 weeks ago

    Langley, Canada Hallmark Full time

    Submit your information for this opportunityRetail Merchandiser Floater (Part Time) - Langley, BC V1M 2C9Retail Merchandiser Floater (Part Time) - Langley, BC V1M 2C9 Join Hallmark as a Part Time Retail Merchandiser Floater This is your opportunity to represent the world's bestknown greeting card brand and play a crucial role in merchandising, creating, and...