QA Specialist

3 weeks ago

Toronto, Canada GTT, LLC Full time
QA Specialist
 
Job Responsibilities:
  • QA Specialist will support the help desk with inquiries, troubleshooting, logging tickets, and follow-up where appropriate
  • Collaborates with product managers, product owners, and technical team to develop test strategies and test plans
  • Strong understanding of manual testing practices to support developing manual test scripts, test cases, and/or test scenarios
  • Assist with planning and creating test data as it relates to each test phase
  • Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing, and accessibility testing
  • Plans and organizes testing efforts in both front-end and back-end application components/environments
  • QA Specialist will communicate test results regularly through reports that summarize test completion and defects found
  • Help with the implementation of the project's technical testing strategy and methodology.
  • This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security)
  • Evaluate test results against acceptance criteria to determine the successful completion of the sprint increment
  • Defines and measures acceptance criteria for test cases
  • Record all defects/issues in the client's defect reporting tool (Jira), including detailed descriptions, screenshots, and steps to reproduce
  • Participate in elicitation and business requirement workshop sessions, sprint reviews, and/or walkthrough meetings
  • QA Specialist will work with cross-functional teams to ensure quality throughout the agile/iterative solution development lifecycle
  • Conducts post-release / post-implementation testing
  • Supports clients with user acceptance testing (UAT) activities
  • Creates traceability matrix to ensure testing outcomes align with business requirements
  • Coordinate and facilitate regular defect review meetings with Business Analysts and Business stakeholders
  • Provide testing and defect status updates in daily scrum stand-ups, and team meetings as required
  • Provide weekly report confirming the status of assigned tasks
 
Must Haves:
  • 10+ years of experience developing Test Cases/Scripts and Data Requirements, developing test scenarios, test cases for manual testing
  • 10+ years of experience executing testing activities for a number of types of testing such as:
  • Integration testing
  • Unit testing
  • Regression testing
  • Functional testing
  • Accessibility testing
  • Non-functional testing
  • Experience with User Acceptance Testing and leading initial UAT sessions
  • Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)
  • Experience in testing Commercial off Shelf Software (COTS/SaaS solutions), preferably Oracle Siebel Public Sector
 
Nice to Have:
  • Previous experience working in Government or Public Sector organizations.           
 
Evaluation Criteria
  • Manual Testing Skills/Experience - 65%
  • 10+ years of experience developing Test Cases/Scripts and Data Requirements, develop test scenarios, test cases for manual testing
  • 10+ years experience developing test cases/scripts as well as test data, ensuring all of the Business requirements are met by creating a traceability matrix.
  • 10+ years of experience developing technical testing strategies/plans
  • 10+ years of experience testing non-functional requirements (e.g. fail-over, component response times, data integrity, security)
  • 10+ years of experience executing testing activities for a number of types of testing such as:
  • Integration testing
  • Unit testing
  • Regression testing
  • Functional testing
  • Accessibility testing
  • Non-functional testing
  • Demonstrated experience in developing test plans, test scripts, and test data; documenting software defects and tracking resolutions.
  • Experience with User Acceptance Testing and leading initial UAT sessions
  • Soft Skills - 30%
  • Experience with agile methodology
  • Excellent analytical, problem-solving, and decision-making skills
  • Excellent communication skills, both written and verbal
  • Excellent meeting facilitation skills to gather requirements
  • Experience reporting progress on deliverables to team, project leads, and management, including proactively raising risks/issues with mitigations
  • Strong stakeholder management skills
  • Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requests are complete
  • Experience with User Acceptance Testing and leading initial UAT sessions
  • Public Sector Experience – 5%
  • Experience in testing enterprise-level systems and exposure to ministry QA processes and standards within client
  • Previous experience working in Government or Public Sector organizations.
  • Demonstrated knowledge of Public Sector applications, databases, and systems while testing
  • Experience working in accordance with the policies and procedures of the Ontario Public Service
  • Working knowledge of Accessibility for Ontarians with Disabilities Act (AODA)
  • Experience in quality assurance at the specified experience level
  • Experience in testing Commercial off Shelf Software (COTS/SaaS solutions), preferably Oracle Siebel Public Sector
  • Working knowledge of SharePoint, .NET Web, Web Services, HTML, JavaScript, Java, Perl, and related scripting technologies for automation
  • Knowledge and experience in the use of test tools and methodologies (Waterfall/Agile/Iterative)
  • Knowledge and experience in all phases of the Systems Development Life Cycle
  • Excellent analytical, problem-solving, and decision-making skills; organizational, creativity, and perseverance skills, verbal and written communication skills and interpersonal skills.
  • Product cycle (functional & non-functional) testing experience
  • Test case & Test Scenario design and review experience (from business requirements)
  • Test case development experience
  • Experience in defect tracking
  • Test scenarios (use-cases) design and review
  • Experience in writing manual/automated test scripts
 
Note:
  • Hybrid role- 3-days per week on-site required.
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