Unit Manager, Property Claims
4 weeks ago
Position Details
Job Responsibilities:
Ensures files are being handled in line with service level agreements and in compliance with internal claims procedures and external legislative requirements Leads, manages and develops claim associates to maximize full performance potential Accountable for the customer experience as delivered by the team, ensuring exceptional customer service is delivered internally and externally Identify opportunities for improvement in the customer experience Assist in executing claims corporate strategies Conducts quality and administrative file auditsJob Requirements:
Post-secondary education required CIP designation is an asset Minimum 3-5 years’ experience in property claims handling Working knowledge of the Insurance Act and other legislation governing property and casualty insurance claims Knowledge of claims operating systems Progressive experience in training/mentoring/coaching employeesWhat’s in it for you:
Competitive salary Annual bonuses and merit increases 3 weeks’ vacation Flexible benefit plan Defined Contribution Pension Complimentary CAA Membership
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.
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