Indigenous Patient Navigator | Outreach Urban Health

3 weeks ago


Kelowna, Canada Interior Health Authority Full time
Who are we looking for:

Interior Health (IH) is seeking a permanent full time Indigenous Patient Navigator (IPN) to join our Integrated Health Outreach team at Kelowna General Hospital.
This IPN position is part of the of Outreach Urban Health Primary Care team, dedicated to supporting vulnerable individuals, with a focus on those experiencing homelessness/housing instability. The IPN role would add additional support to Indigenous clients accessing services through the program.

Some of the Benefits of Joining Interior Health:

•An attractive remuneration package
•Excellent career prospects
•Employer paid training/education
•Employer paid vacation
•Medical Service Plan
•Employer paid insurance premiums
•Extended Health & Dental coverage
•Municipal Pension Plan
•Work-life balance

Salary Range:

Salary range for the position is $67867 to $97550. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:

In accordance with the established vision and values of the organization, the Indigenous Patient Navigator (IPN) works as part of the Interdisciplinary Care Team and, as required, acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered. The IPN works with Indigenous people located in the assigned Interior Health (IH) service area across varying sectors of health (e.g., acute care, residential services, mental health, public health, and home health services), depending on the local service area.

In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

What will you work on:

•Provides consultative and navigational services for health professionals, the community, and clients to understand and identify client needs by supporting cultural interpretation and/or health literacy translation services and by supporting culturally-competent practice (e.g., access, system barriers, and navigation challenges).
•Provides support and acts as a resource, as required, for healthcare providers, including primary healthcare physicians, regarding the provision of culturally-safe care. Coordinates client/family spiritual care requests and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and customs. Coordinates and provides community resources and connections to Indigenous spiritual services as required.
•Provides client support services within the hospital care system/community by initiating and maintaining working relationships with Indigenous clients to assess their needs and ability to access and receive culturally-safe care. Supports clients, as requested in the assigned service area, to understand, access, and navigate acute care, home health, community, mental health, addictions, chronic disease, and public health services. Assists clients in addressing their concerns by linking with the IH complaint process.
•At the client or healthcare provider’s request, the IPN provides client support services related to discharge planning by participating in the discharge planning process, including assisting in the early identification and assessment of clients’ needs and liaising with the appropriate community and IH program and services (e.g., mental health, addictions, and/or other IPN or community resources).
•Provides client-specific navigation of services for Indigenous clients in conjunction with an interdisciplinary team that may include such work as attending bed meetings, supporting staff with client/family culturally-safe needs assessment, checking for referrals and attending health-related service rounds. As required, coordinates client referrals to and from interagency, Indigenous communities, urban Indigenous organizations, and other health programs and services.
•Provides a link between Indigenous communities and IH healthcare providers and supports Indigenous peoples’ understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable. Provides information regarding the provision of and access to healthcare programs and services to Indigenous clients, families, and communities.
•Supports connection to community services such as Indigenous translators.
•Coordinates client-specific meetings between the inter-professional team, including Indigenous healthcare providers, to address concerns or system barriers that arise.
•Maintains and updates appropriate documentation and records related to the provision of client care. Completes summary and statistical casework information as required.
•Attends regularly scheduled meetings with Managers and Administrators and monthly IPN teleconference calls. Charts client referrals, receives and documents referrals from home health and community service organizations, and travels as required.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces.

  • Kelowna, Canada Interior Health Authority Full time

    If you have a love for Social Work, we have a career opportunity that you allow you to draw on your clinical skills as you provide service in a community setting with our Mental Health Integrated He Health Outreach Urban team in Kelowna, B.C. This is a permanent part time (0.74 FTE) position. Salary Range: Effective April 1, 2024, the pay scale for...


  • Kelowna, Canada Interior Health Authority Full time

    Who are we looking for? Interior Health is looking for a permanent full time Indigenous Patient Care Quality and Safety Consultant to join our Quality & Patient Safety team. The worksite location for this position is flexible and can be located anywhere within the Interior Health region. Travel is a requirement for this position. Some of the...


  • Kelowna, Canada Interior Health Authority Full time

    Salary range for the position is $86,300 to $124,100. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. Who are we looking for? Interior Health is looking for a permanent full...


  • Kelowna, Canada Interior Health Authority Full time

    Interior Health is hiring a permanent full-time Patient Care Quality and Safety Consultant who is passionate about making a difference in healthcare. This position is flexible within the Interior Health Region . What we offer: •An attractive remuneration package •Excellent career prospects •Employer paid training/education •Employer paid...


  • Kelowna, Canada Interior Health Authority Full time

    Interior Health is hiring a casual Coordinator, Patient Transportation in Kelowna, BC. What we offer: •An attractive remuneration package •Excellent career prospects •Employer paid training/education •Work-life balance Salary range for the position is $60,427 to $86,863. Interior Health establishes salaries within the minimum and maximum of...


  • Kelowna, Canada Interior Health Authority Full time

    Interior Health is hiring a permanent part-time (0.77 FTE) **Coordinator, Patient Transportation** in Kelowna, BC. **What we offer**: - An attractive remuneration package - Excellent career prospects - Employer paid training/education - Employer paid vacation - Medical Service Plan - Employer paid insurance premiums - Extended Health & Dental coverage -...

  • Youth Navigator

    4 weeks ago


    Kelowna, Canada Canadian Mental Health Association, Kelowna Branch Full time

    **WHO IS AN INTERIM YOUTH NAVIGATOR?** Youth Navigators within our organization are responsible for providing navigation and outreach services to individuals that are vulnerable in their transitions to adulthood. This includes one to one, and group work designed to identify and access community resources, and build skills, knowledge, and abilities to live...


  • Kelowna, Canada Interior Health Authority Full time

    Interior Health’s Mental Health and Substance Use (MHSU) Team, located in Kelowna, B,C., has an immediate permanent, full time Occupational Therapist opening. Days of work are rotating 09:00 to 17:30 hours. What we offer: •Effective April 2024 hourly wage are $42.56 to $52.96 per hour. •Recognition of previous experience in determining starting...


  • Kelowna, Canada PHSA Full time

    Social Worker/Counsellor - Patient and Family Counselling Cancer Care BC Cancer Kelowna, BC  Reporting to the Clinical Coordinator, Patient and Family Counselling, the Counsellor provides psychosocial support to cancer patients and their families. Receives day-to-day consultation and clinical case work supervision regarding psychosocial aspects of...


  • Kelowna, Canada PHSA Full time

    Social Worker/Counsellor - Patient and Family Counselling Cancer Care BC Cancer Kelowna, BC  Reporting to the Clinical Coordinator, Patient and Family Counselling, the Counsellor provides psychosocial support to cancer patients and their families. Receives day-to-day consultation and clinical case work supervision regarding psychosocial aspects of...


  • Kelowna, Canada Interior Health Authority Full time

    We are currently seeking a permanent part time (0.64 FTE) Community Mental Health Worker 2 to join our Mental Health Substance Use/injectable Opioid Agonist Treatment (iOAT) department located at the Outreach Urban Health Centre in Kelowna, B.C. Salary Range: Effective April 1, 2024, the pay scale for this position is $31.56 to $33.28 What we offer: ...


  • Kelowna, Canada Interior Health Authority Full time

    A casual opportunity exists for a Mental Health Clinician to join the welcoming Mental Health Assertive Community Treatment (ACT) team at the Outreach Urban Health Centre in Kelowna, B.C. Interior Health and our partner agencies provide a range of mental health and substance use services for all ages. We strive to ensure that our services are welcoming of...


  • Kelowna, Canada BC Cancer Full time

    Social Worker/Counsellor - Patient and Family Counselling Cancer CareBC CancerKelowna, BC Reporting to the Clinical Coordinator, Patient and Family Counselling, the Counsellor provides psychosocial support to cancer patients and their families. Receives day-to-day consultation and clinical case work supervision regarding psychosocial aspects of cancer...


  • Kelowna, Canada Interior Health Authority Full time

    Employment opportunities for Rehabilitation Assistants in Acute Care, Long-term Care, and Home Health. Driver’s license and access to a personal vehicle is required. Joining us in the Central Okanagan you’ll play a crucial part in carrying out rehabilitative treatment plans and programs in assisting Occupational Therapists in monitoring and...

  • Physiotherapist

    1 day ago


    Kelowna, Canada Interior Health Authority Full time

    Kelowna General Hospital (KGH) is the largest hospital in the Interior Health region. KGH serves a vast community, offering a wide range of comprehensive rehabilitation services designed to help patients recover from various injuries, illnesses, or surgeries. Joining us at KGH you’ll play a pivotal part in providing assessment, treatment planning and...


  • Kelowna, Canada Interior Health Authority Full time

    We are seeking a Casual Health Information Processing Clerk at Kelowna General Hospital in Kelowna, BC. Days of work: Rotating, Days, Evenings Shift times: 08:00 to 16:00, 07:00 to 15:00, 16:00 to 0:00 This is a casual position. Casual means hours are not guaranteed and that days of work and shift times may vary. Many careers with us begin with casual...

  • Family Navigator

    1 month ago


    Kelowna, Canada Canadian Mental Health Association, Kelowna Branch Full time

    CMHA Kelowna is hiring a full time Family Navigator to join the Foundry Kelowna Team. This position if full time offering 37.5 hours per week, with a typical work week of Monday to Friday, 9:00am-5:00pm or 8:00am-4:00pm. **WHO IS A FAMILY NAVIGATOR?** The Family Navigator is responsible for providing navigation support and services to parents/caregivers...

  • Family Navigator

    4 weeks ago


    Kelowna, Canada Canadian Mental Health Association, Kelowna Branch Full time

    CMHA Kelowna is hiring a full time Family Navigator to join the Foundry Kelowna Team. This position if full time offering 35 hours per week, with a typical work week of Monday to Friday, 9:30am-5:00pm. **WHO IS A FAMILY NAVIGATOR?** The Family Navigator is responsible for providing navigation support and services to parents/caregivers with a child, youth...


  • Kelowna, Canada Interior Health Authority Full time

    Joining us at Kelowna General Hospital (KGH) you’ll play a crucial part in carrying out rehabilitative treatment plans and programs in assisting Physiotherapists in monitoring and evaluating patients/clients’ progression. Operating within a client-centered approach and as an essential member of the Rehabilitation Team, you’ll make a substantial...


  • Kelowna, Canada Interior Health Authority Full time

    Kelowna General Hospital (KGH) has an immediate relief part-time (0.83 FTE) Occupational Therapist opening. This position is to provide coverage until the return of incumbent. What we offer : •Effective April 2024 hourly rates of pay $42.56 to $52.95. Recognition of previous experience in determining starting salary. •Financial moving support for...