Full Time Floor Leader

6 months ago

Vancouver, Canada Lush Full time

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time

Responsibilities: 

Sales & Customer Experience: 

Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your teamCustomer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

Minimum 1 year of experience in: customer service and salescash handling and opening/closing proceduressupervisory experience involving coaching, feedback, and trainingproblem-solving issues related to customer service in day-to-day operationsa fast-paced team environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

Experience with consultation-based customer service modelsExperience analyzing sales metricsExperience working in skincare or cosmetics Experience in cross cultural collaboration and DEIB or social justice training Fluency in Spanish, French or other languages West 4th Pay$20.32—$20.32 CAD

  • Full Time Floor Leader

    5 months ago

    Vancouver, Canada Lush Handmade Cosmetics Full time

    **Position**:Full Time Floor Leader **Weekly**:30-39 hours **Wage: $20.32 hourly** **Interview Plan** **Floor Leader** As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading...

  • Server / Floor Leader Full Time Kinton Ramen Ubc

    5 months ago

    Vancouver, Canada Kinton Ramen UBC Full time

    **Kinton Ramen UBC** Established in May 2012, KINTON RAMEN was one of the first Japanese ramen restaurants in Toronto. We are the Largest Ramen Chain in Canada. We are looking for Friendly and Patient New Team Members to join us. **RESPONSIBILITIES** - Greet all guests and present menus - Take orders from guests - Serve food & beverage items as ordered -...

  • Server / Floor Leader Full Time Kinton Ramen Ubc

    2 months ago

    Vancouver, Canada Kinton Ramen UBC Full time

    **Kinton Ramen UBC** Established in May 2012, KINTON RAMEN was one of the first Japanese ramen restaurants in Toronto. We are the Largest Ramen Chain in Canada. We are looking for Friendly and Patient New Team Members to join us. **RESPONSIBILITIES** - Greet all guests and present menus - Take orders from guests - Serve food & beverage items as ordered -...

  • Retail Floor Leader

    5 months ago

    Vancouver, Canada Skechers Full time

    **Company Description** Headquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range...

  • Aquatic Team Leader

    5 months ago

    Vancouver, Canada City of Port Alberni Full time

    **AQUATIC TEAM LEADER (Full-Time) T he City of Port Alberni is a vibrant community of over 18,000 people. Located centrally on Vancouver I sland, Port Alberni is a well - serviced municipality that offers residents affordable west coast living, as well as proximity to oceanfront, lakes, rivers and mountains. The City is currently looking for a full-time...

  • Part Time

    5 months ago

    Vancouver, Canada The Latest Scoop Full time

    Why The Latest Scoop (TLS) Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Our stores are beautiful, textural, layered, and dimensional, and represent a truly unique...

  • Housekeeper, Full Time

    4 days ago

    Vancouver, Canada Compass Group Full time

    **Working Title**:Housekeeper, Full Time. **Employment Status**: Full-Time **Starting Hourly Rate**: 20.60 **Address**:575 w 10th suite 110 Vancouver BC v5z 4c3 **New Hire Schedule**:Monday - Sunday : 8am - 4pm You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services...

  • In House Floor Installer

    1 month ago

    Vancouver, Canada System One Floor Solutions Inc. Full time

    **Job Summary** **Duties** - being part of an in house installation team at our company - Install various types of flooring materials, primarily sheet vinyl however, including tile, hardwood, and laminate. - Read and interpret blueprints and technical drawings to determine layout and installation requirements. - Prepare surfaces by removing old flooring,...

  • Dishwasher (Full-time)

    5 months ago

    Vancouver, Canada Royal Vancouver Yacht Club Full time

    **Company Description**: Royal Vancouver Yacht Club (RVYC) is one of the world's premier yacht clubs and one of the finest in Vancouver. Our philosophy at RVYC is to provide excellent Member & Guest services in all that we do. **Duties & Responsibilities**: - Operate a commercial capacity dishwashing unit. - Complete and proper cleaning of all dishware,...

  • Full-time Early Childhood Educator Floor Supervisor

    5 months ago

    North Vancouver, Canada Olive Grove Childcare Full time

    **Olive Grove Childcare is seeking a Full-time Floor Supervisor at one of our North Vancouver schools.** **We are Reggio Inspired, nature-based and believe children learn best with a flexible and open-ended approach. Olive Grove Childcare is celebrating its' 13th successful year with 6 locations across the North Shore.** **This Floor Supervisor role is for...

  • Stock Associate

    6 months ago

    Vancouver, Canada Eileen Fisher Full time

    EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to...

  • Full-time Custodian

    5 months ago

    Vancouver, Canada LCI Education Full time

    LaSalle College Vancouver is part of the LCI Education Network which is present on 5 continents and has 23 post-secondary campuses and approximately 3,000 employees who support more than 17,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better...

  • Full-Time Leader “A”

    2 weeks ago

    North Vancouver, Canada Jetson Home Inc. Full time

    p>Jetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use. However, adoption lags due to high cost and friction in the retrofit process today. Solving one layer of the value chain won’t move the needle on adoption. Mass adoption will come when it becomes a no-brainer...

  • Floor Manager

    5 months ago

    Vancouver, Canada Mila Restaurant Full time

    **MILA **is a 105 seat plant-based premium casual dining concept located in the heart of Chinatown, Vancouver. The centerpiece of Mila’s full-service program will be our fantastic bar program with a focus on wine and great cocktails. Mila is based on three core pillars: our conviction in the belief that plant-based dining isn’t a compromising...

  • House Cleaner

    2 months ago

    North Vancouver, Canada AspenClean Full time

    Hiring full-time cleaners, Daytime only, no night shifts! At AspenClean we make the ordinary business of house cleaning extraordinary through our dedication to healthy living and environmental responsibility. We provide residential cleaning and housekeeping services throughout the Vancouver Area. We are looking for full-time cleaners/housekeepers to join...

  • Floor Installer

    5 months ago

    Vancouver, Canada Vital Construction Group Full time

    We are currently looking for dedicated and skilled subcontractors to join our team. As a subcontractor with Vital Construction Group, you will have the opportunity to work on various flooring projects, utilizing your expertise and craftsmanship to create beautiful, lasting results. We specialize in a wide range of flooring types, including hardwood,...

  • Full Time Carpenter

    5 months ago

    Vancouver, Canada Bussinessxpress Construction Ltd Full time

    3 Vacancies Job Duties: - Blueprint Interpretation - Analyze and understand specifications from blueprints, drawings, and sketches. - Layout Preparation - Develop layouts that adhere to building codes, utilizing precise measuring tools. - Material Handling - Measure, cut, shape, and assemble various materials like wood, wood substitutes, lightweight steel,...

  • Shift Leader

    6 months ago

    Vancouver, Canada Good Co. Main Full time

    We're excited to welcome you to the Main Street team! Do you have a knack for the details that make a hospitality experience great? If you're a natural host, with an emphasis on the details, and a desire to contribute to a great culture where advancement opportunities actually exist (!) - look no further. If you've got **three years of service experience...

  • Flooring Installer

    6 months ago

    Vancouver, Canada MSEA Construction Inc. Full time

    Job Summary: **Responsibilities**: - Measure and cut flooring materials to fit the designated area - Prepare the subfloor by removing existing flooring, leveling, and cleaning - Install flooring materials according to manufacturer instructions and industry standards - Use hand tools and power tools to complete installation tasks - Ensure proper alignment...

  • Full-Time Leader “A”

    2 weeks ago

    North Vancouver, Canada Jetson home inc Full time

    p> Jetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use. p> Homes are one of the largest sources of carbon emissions, which can be dramatically reduced by converting to heat pumps, however, adoption lags due to high cost and friction in the retrofit process today....