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Temporary Supervisor

3 months ago

Toronto, Canada RSM Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are looking for experienced professionals to join our rapidly growing Global Banking Risk Consulting Practice, focused on Process Risk and Controls. Candidates for this role will join a diverse, high performing team of professionals with extensive experience working with top US and Global Banking institutions in a multitude of capacities. 

As a member of our Process Risk and Controls Consulting practice, focused on serving global banking institutions, candidates will step into a dynamic culture that values innovative thinking, solution focused collaboration, and diversity of thought and experience, all while providing opportunities for professional growth and advancement.

As a Supervisor in RSM’s growing Process Risk and Controls (PRC) Practice, focused specifically on serving Global Banking enterprises, you will have the opportunity to draw from your technical experience and knowledge to continue to grow your leadership skills and practice through a high degree of client and banking industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities.

PRC Supervisors have front line exposure and responsibility for the detailed work that our project teams are executing on a daily basis and are central to delivering on our brand promise of The Power of Being Understood. As a PRC Supervisor focused on serving our Global Banking clients, you will be an integral team member leading our projects, overseeing the execution of fieldwork, interpreting and presenting findings and observations during client exit meetings, reviewing work papers to support conclusions, and facilitating the presentation of the results of our work to client stakeholders, both within the IT organization and with business operations. 

Key Responsibilities

Technical Experience

Identifying internal controls, assessing their design and operational effectiveness, determining risk exposures, and developing remediation plans, determining technical and business impact of identified security and control issues, and providing remediation guidance to clients. Advanced understanding of internal controls concepts and their application in differentiated client environments, specifically within complex global banking organizations. Global banking industry experience with interpreting policies, procedures, and controls of our clients’ business applications, networks, operating systems, and other components of their technology infrastructure, and ability to effectively articulate professional observations and practical prior banking experience with RSM team members and client stakeholders. Experience in consulting with client leadership on strategic plans and other business matters, helping our clients to anticipate emerging risks and opportunities. Advanced ability to independently assess and provide practical guidance on the appropriateness of internal controls, assessing their design and operational effectiveness, determining risk exposures and developing remediation plans, determining technical and business impact of identified security and control issues, and providing remediation guidance to clients. Reviewing the documentation, evaluation, and testing of application controls, particularly automated controls on a wide range of externally developed and in house developed software applications across a variety of client business processes. Ability to interpret and articulate technical findings and recommendations to a broad range of both business and information technology senior management stakeholders.

Contributions to Firm Culture

Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members. Collaborate with colleagues across a variety of levels and disciplines to develop and deliver innovative solutions that provide value to clients. Maintain agility to adapt quickly to shifting needs, demands, technology solutions, or process changes and assist others in adapting to change. Support RSM’s goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions.

Client Experience

Leverage understanding of global banking industry trends and information technology acumen to think critically about complex challenges and propose dynamic solutions. Identify current and relevant global banking industry thought leadership to share with the client. Own management level relationships and interact with executive level stakeholders. Drive collaboration with external stakeholders. Lead risk assessment management interviews and collaborate in the development and execution of audit plans. Perform initial review of client deliverables including process narratives/flowcharts, risks and control matrices, detailed testing of information technology controls, and suggested remediation and process improvement opportunities. Actively participate in formal closing meetings with clients to share and confirm deliverables. Manage project economics and manage expectations around billing, monitoring, and collections. Have the ability to demonstrate effective delegation strategies by managing multiple clients, projects, and teams simultaneously.

Talent Experience

Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment. Proactively seek out opportunities to manage, motivate, and mentor teams to cultivate an environment where diverse team member capabilities are optimized and expanded. Support efforts to recruit, develop, and inspire future leaders of the firm through understanding and promoting the RSM brand and developing the ability to accurately assess candidates for roles within our Global Banking PRC team. Maintain willingness to give and receive candid feedback in both written and verbal form; Commit to self-development in response to constructive feedback received. Provide assistance, guidance, mentoring and feedback to staff assigned to work with you.

Business Development

Actively participate in relevant industry associations and events to develop and/or maintain industry focus and relationships. Build an internal network and actively demonstrate familiarity with other services provided by RSM. Assist in writing, developing, and delivering thought leadership internally and externally. Contribute to pursuits through teaming and participating in the development of proposals and other materials. Identify new client opportunities and share ideas for introducing others to existing client relationships.

Position Qualifications

Bachelor's or Master’s degree in business, accounting or related discipline  Minimum of 4 years of experience in audit, internal audit or related internal control positions serving large global banking institutions. Prior public accounting or professional services firm experience is preferred. Experience in leading and executing project-based work with milestones and workflow driven by objectives and defined timelines. Experience leading teams, mentoring staff, providing performance feedback, and monitoring workloads of the team. Job relevant certification (e.g. CPA, CIA) Ability to preliminarily interpret and convey technical information across various levels of technical aptitude. This includes written and oral communications. Strong interpersonal skills. Effective written, verbal, and presentation skills. Demonstrated time management capabilities and ability to prioritize multiple concurring tasks. Ability to travel to meet client needs and work collaboratively with others in-person or remotely. Demonstrated success in high pressure scenarios.

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. Learn more about our total rewards at

Compensation Range: $72 - $108 per hour