Client Service Coordinator, PT

3 months ago

Toronto, Canada Spectrum Health Care Full time

Company Description

We are hiring part time  Client Service Coordinators ($19 per hour)  to work at our  Downtown  Toronto, office to provide exemplary client service and support, in person and over the telephone to our internal and external customers/clients. Hours will be scheduled for evenings/weekends/statutory holidays from 3:00 PM to midnight. Scheduling may vary based on the needs of the business. 

Successful hires must be available for 6 weeks of training (Mon - Fri 8am - 4pm). 

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

Job Description

Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services Liaises with clients, staff, and community partners Acts as a problem solver for clients and responds to inquiries from LHIN and employees Reports client and staff concerns to Home Support Supervisor Liaises with the LHIN representatives regarding client care. Collects and entrees all pertinent client data into the computer system Provides list, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

Minimum of 2 years working in an office setting (healthcare setting preferred) High school diploma or equivalent Medical Office Admin Certificate/Diploma an asset  Medical terminology knowledge an asset but not required Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset) Ability to multitask and prioritize Excellent English written and verbal communication skills (Additional language skills considered an asset) Excellent customer service and organizational skills Proficient in Word, Outlook and ability to learn proprietary software

Additional Information

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at () for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

  • Intake Coordinator

    7 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job Summary:The Intake Coordinator role at pt Health is the initial point of contact for clients and acts as a resource for key customers. As a member of the Customer Contact Centre team, this role is an integral position that assures pt Health is able to provide early treatment intervention and access for patients who require quality treatment services.Key...

  • Intake Coordinator

    6 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job Summary:The Intake Coordinator role at pt Health is the initial point of contact for clients and acts as a resource for key customers. As a member of the Customer Contact Centre team, this role is an integral position that assures pt Health is able to provide early treatment intervention and access for patients who require quality treatment services.Key...

  • Intake Coordinator

    2 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job Summary:The Intake Coordinator role at pt Health is the initial point of contact for clients and acts as a resource for key customers. As a member of the Customer Contact Centre team, this role is an integral position that assures pt Health is able to provide early treatment intervention and access for patients who require quality treatment services.Key...

  • Intake Coordinator

    2 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job Summary:The Intake Coordinator role at pt Health is the initial point of contact for clients and acts as a resource for key customers. As a member of the Customer Contact Centre team, this role is an integral position that assures pt Health is able to provide early treatment intervention and access for patients who require quality treatment services.Key...

  • Client Intake Specialist

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Client Intake Specialist – Customer Service Division Location: Remote-based office Status: Permanent full time The Client Intake Specialist position at pt Health serves as the primary contact for clients, providing essential support to key stakeholders. As a vital member of the Customer Service Division, this role ensures that pt Health can...

  • Client Intake Specialist

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Client Intake Specialist – Customer Contact Centre Location: Remote-based office Status: Permanent full time The Client Intake Specialist position at pt Health serves as the primary contact for clients, functioning as a vital resource for essential customers. As a member of the Customer Contact Centre team, this role is crucial in ensuring that...

  • Client Intake Specialist

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Client Intake Specialist – Customer Engagement Division Location: Remote-based position within Ontario, Canada Status: Permanent full-time The Client Intake Specialist role at pt Health serves as the primary point of contact for clients, functioning as a vital resource for key stakeholders. As a member of the Customer Engagement Division, this...

  • Medical Case Coordinator

    2 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Case Coordinator to join our team at pt Health. As a Medical Case Coordinator, you will play a critical role in ensuring the smooth operation of our medical assessment services.Key ResponsibilitiesReview potential referrals to determine suitability for medical evaluationScreen for...

  • Medical Case Coordinator

    2 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Case Coordinator to join our team at pt Health. As a Medical Case Coordinator, you will play a critical role in ensuring the smooth operation of our medical assessment services.Key ResponsibilitiesReview potential referrals to determine suitability for medical evaluationScreen for...

  • Medical Legal Services Coordinator

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Become a vital part of our organization as a Medical Legal CoordinatorThe Medical Legal Coordinator role at pt Health demands a candidate with exceptional communication abilities and meticulous attention to detail. In this position, you will manage legal inquiries, arrange court appointments, oversee invoicing processes, and uphold the confidentiality of...

  • Legal Affairs Coordinator

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Become a key player as a Medical Legal CoordinatorThe Medical Legal Coordinator role at pt Health is designed for an individual with exceptional communication abilities and meticulous attention to detail. In this position, you will manage legal inquiries, organize court schedules, process billing, and uphold the confidentiality of sensitive data. The...

  • Information Management Coordinator

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Document Management CoordinatorStatus: Permanent Full TimeCompany Overview: pt Health is a prominent provider of independent medical evaluations across Canada, connecting clients with a vast network of skilled health professionals.Position Overview: We are on the lookout for a Document Management Coordinator to enhance our operations.Key...

  • Case Coordinator

    5 days ago

    Toronto, Ontario, Canada pt Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Case Coordinator - Medical Assessments to join our team at pt Health. As a key member of our medical assessment team, you will play a critical role in ensuring the smooth delivery of medical evaluations and assessments.Key ResponsibilitiesReview potential referrals to determine suitability...

  • Case Coordinator

    5 days ago

    Toronto, Ontario, Canada pt Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Case Coordinator - Medical Assessments to join our team at pt Health. As a key member of our medical assessment team, you will play a critical role in ensuring the smooth delivery of medical evaluations and assessments.Key ResponsibilitiesReview potential referrals to determine suitability...

  • Medical Legal Coordinator

    7 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job Summary:The Medical Legal Coordinator will provide administrative support to the medical legal team at pt Health. This is a full-time opportunity for a detail-oriented and organized individual to join our team.Key Responsibilities:Correspond with legal firms and other stakeholders regarding legal proceedings and documentation requests in a timely and...

  • Medical Legal Coordinator

    6 days ago

    Toronto, Ontario, Canada pt Health Full time

    Job Summary:The Medical Legal Coordinator will provide administrative support to the medical legal team at pt Health. This is a full-time opportunity for a detail-oriented and organized individual to join our team.Key Responsibilities:Correspond with legal firms and other stakeholders regarding legal proceedings and documentation requests in a timely and...

  • Legal Medical Coordinator

    4 weeks ago

    Toronto, Ontario, Canada pt Health Full time

    Become a vital part of our organization as a Medical Legal CoordinatorThe Medical Legal Coordinator role at pt Health is designed for an individual with exceptional communication abilities and meticulous attention to detail. In this position, you will manage legal inquiries, arrange court appearances, process billing, and uphold the confidentiality of...

  • Client Relations Coordinator

    4 weeks ago

    Toronto, Canada Pinewood Studios Group Full time

    **Role Summary** Pinewood Toronto Studios ("PTS") is looking for a new permanent full-time Client Relations Coordinator (“CRC”) to join our Client Relations team. Located minutes East of Toronto's Downtown core, in the Studio District, PTS offers 16 purpose-built sound stages, including the industry-renowned Mega Stage. Our CRCs are key to creating a...

  • Rehabilitation Service Specialist

    6 days ago

    Toronto, Ontario, Canada pt Health Full time

    About the RoleWe are seeking a highly skilled Rehabilitation Service Specialist to join our team at pt Health. As a key member of our team, you will play a critical role in delivering comprehensive rehabilitation services to our clients.Key ResponsibilitiesDetermine required rehabilitation assessments to further assess client capacity for improvement and...

  • Rehabilitation Service Specialist

    5 days ago

    Toronto, Ontario, Canada pt Health Full time

    About the RoleWe are seeking a highly skilled Rehabilitation Service Specialist to join our team at pt Health. As a key member of our team, you will play a critical role in delivering comprehensive rehabilitation services to our clients.Key ResponsibilitiesDetermine required rehabilitation assessments to further assess client capacity for improvement and...