Staff Cloud Platform Engineer

3 weeks ago

Bedford, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the Opportunity?

Looking for a chance to make a difference? Are you someone who embraces change?  Passionate about furthering business through innovative software solutions? 


Be at the forefront of RBC’s modernization journey by joining the team delivering the OpenShift platform-as-a-service offering to support development across 1500+ applications.  As a Cloud Platform Engineer, you would join a team building and operating the product with a focus on operational stability, security and customer experience.


This is an opportunity to interact with cutting edge cloud platforms, and to gain top-notch experience in adopting an enterprise to the cloud.  You'll be surrounded by people who are incredibly talented, passionate about cloud computing, and believe that world class service is critical to customer success.

What will you do?

  • Build and operate the OpenShift platform to deliver highly available hosting services to support internal development across 1500+ applications

  • Apply SRE concepts to provide a highly available service leveraging automation to ensure the team and platform can scale to meet incoming demand while adhering to strict SLOs

  • Review and refine Cloud team practices and toolsets to drive improvement in the customer experience and success; including suitability assessments, on-boarding processes and support

  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health

  • Work with the Cloud Adoption and Support teams to ensure efficient service delivery and act as an escalation point for incidents

  • Establish design patterns, artifacts and processes to facilitate delivery in alignment with the enterprise

  • Provide mentorship and training to other team members on technologies and processes; drive education and knowledge transfer of design patterns, technical practices, and relevant technologies and tools; drive high standards around incident response practices and policies

  • Evaluating the current system efficiency and providing solutions for software and hardware enhancement to customers' infrastructures.

  • Directing the organizational cloud computing system design and refinement to meet business requirements.

  • Upgrading systems and reviews configuration parameters to optimize system performance and maximize operation uptime.

  • Delivering expert technical and business support for system integration into existing cloud computing platforms

  • Evaluating the current system efficiency and providing solutions for software and hardware enhancement to customers' infrastructures.

  • Directing the organizational cloud computing system design and refinement to meet business requirements.

  • Upgrading systems and reviews configuration parameters to optimize system performance and maximize operation uptime.

  • Delivering expert technical and business support for system integration into existing cloud computing platforms.

What do you need to succeed? 

Must have:

  • Hands-on experience with RedHat OpenShift Container Platform or any enterprise Kubernetes platform

  • 5+ years of experience in an operational role e.g. DevOps Engineer, SRE, or Software Engineer where you supported your apps in production; 5+ years of experience doing development in any of Java, NodeJS, .NET Core, Python

  • 5+ years of experience with development, deployment and support of applications with an active user base; managed through a change management process; 3+ years of experience with development or administration on any cloud platform (e.g. OpenShift, AKS, GKE, Tanzu, Cloud Foundry, etc.)

  • Infrastructure automation experience using Terraform and Ansible playbooks; demonstrated knowledge of cloud-native engineering and experience with developing / using CI/CD pipelines through referenceable projects 

  • Experience with CLI tools such as Helm, Tiller, Kustomize for declarative management of Kubernetes objects.

  • Bash/Shell scripting knowledge; SCM Tools such as GitHub/Subversion/Gerrit 

Nice to have:

  • Python/JAVA/GO programming language is an asset

  • Familiarity with API Documentation tools such as Swagger, RAML is an asset

  • Solid understanding of general networking principles and common protocols

  • Experience in operational / incident management tools such as ServiceNow, PagerDuty, DataDog

  • Monitoring Stack : Dynatrace, Prometheus, Grafana, Zabbix

  • Logging Stack : ELK,  Splunk

  • Agile Tools : Jira, Confluence, Gliffy, LucidChart, Mural

​

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Ability to make a difference and lasting impact on operational risk management

  • Opportunities to do challenging work, engaging with a diverse set of established and emerging technologies

  • Build an extensive professional network and exert influence beyond a narrow role mandate

  • Support for professional development, including obtaining industry-standard qualifications

  • Leaders who support your development through coaching and managing opportunities

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

#LI-Hybrid

#LI-POST

#TECHPJ

Job Skills

Cloud Computing, Cloud Computing Architecture, Cloud Migrations, Cloud Platform, Infrastructure As Code (IaC), Organizational Change Management, Performance Measurement, Process Management, Requirements Analysis, Systems Software

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-11-04

Application Deadline:

2024-11-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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