IT Support Specialist

4 weeks ago

Ottawa, Canada Adecco Canada Full time
Adecco is currently recruiting for an IT Support Specialist for a 2-month Hybrid contract with a possibility of extension. This role is with our client in Ottawa, ON.
The IT Support Specialist will have the following responsibilities:
  • Maintain and oversee server and network operations;
  • Perform routine maintenance and updates;
  • Provide basic technical support to office staff both onsite and remotely;
  • Respond promptly to IT requests and issues, particularly on high-traffic days;
  • Install and configure software and hardware as needed;
  • Set up accounts in Microsoft Office and configure printers;
  • Familiarity with CRM databases is a plus;
  • Assist staff with IT-related issues and provide training as necessary;
  • Ensure a smooth transition by overlapping with the current employee before they leave for two months;
  • Other duties as required;
The IT Support Specialist must meet the following mandatory requirements:
  • Must have knowledge and understanding of IT infrastructure;
  • Must have proficiency with software and hardware installations (onsite and remotely);
  • Must have experience with setting up Microsoft Office accounts and printers;
  • Must have ability to manage server and network maintenance;
  • Must have strong problem-solving skills and the ability to respond quickly to IT requests;
  • Must have an Excellent interpersonal skills and patience.
  • Bilingualism (English/French) is an asset but not required.
  • Familiarity with CRM databases is a plus.
If you are interested in applying to our IT Support Specialist role, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.

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