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Customer Planning Forecasting

1 month ago

Toronto, Canada Mark Anthony Wine & Spirits Full time

At Mark Anthony, we are driven by an unwavering dedication to taste and innovation. We have a history of crafting new to world brands of distinction that have disrupted traditional beverage categories and completely transformed the global beverage industry. We’re on an outstanding adventure. We’re going where others aren’t, and we’re growing like others can’t as a result. And we want YOU to help write the next chapters with us.

The Mark Anthony Group of Companies is one of North America's most diversified and successful private beverage companies focused on the alcohol beverage sector. We are an innovative and entrepreneurial organization with a successful track record of building amazing company-owned and third-party brands that anticipate consumer’s tastes. 

The Customer Planning, Forecasting & Replenishment Analyst based in Toronto will be responsible for all customer related supply chain activities for assigned customer collaboration programs. The CPFR Analyst collaborates with our customer’s replenishment team to ensure Mark Anthony product is accurately forecasted, replenished, and ultimately available on shelf for our consumers. This role is responsible for oversight and optimization of the assigned CPFR joint business processes and related tools. This role represents Mark Anthony Group for all customer supply chain nodes from customer order management through to customer warehouse delivery.   

The Role

  • Responsible for developing and overseeing of assigned customer programs
  • Lead collaboration and joint business plan development with customer replenishment counterparts. Monitor joint KPIs, data models, and processes to the end to end business.
  • Drive consensus forecast, reduction of internal and external waste, obsolescence as well as KPI management in close collaboration with Sales, Partner Brands, Finance and Supply Planning Teams.
  • Generate inputs and insights (Customer changes, marketing strategies, promotion calendar, etc.) to support the demand forecasting process lead by the demand planning organization
  • Responsible for effective balancing of internal and customer objectives and expectations while considering account (supplier) constraints, Inventory allocations, logistic capabilities, and network production capacity
  • Accountable for collaboratively developing and optimizing replenishment plans with key stakeholders; recognizing different types of inventory and demand, manage inventory levels, lead times, ordering policies and storage and handling requirements
  • Identify and communicated risks to forecast to Mark Anthony leadership teams. Define and quantify risks and develop actions plans to drive growth back to plan. 
  • Success requires good communication, daily and weekly analysis of multiple customer data points, and disciplined commitment to aligned customer collaboration programs
  • Ensure customer Sales Orders are closed systematically to support monthly reconciliation 

What You'll Bring

  • Completed Bachelor’s degree in Business, Statistics, Marketing, Mathematics, Economics or related
  • Minimum 2+ years’ experience with demonstrated proficiency in Supply Planning, CPFR management, Demand Forecasting methods and an understanding of their financial and operations impacts
  • Ability to identify, evaluate and build plans to capitalize on opportunities (increase revenue, service levels/turns, enhance logistic efficiencies) and implement solutions internally and externally
  • Thorough understanding of end-to-end order fulfillment processes within an ERP system
  • Demonstrated ability to initiate process change and manage stakeholders through the change management journey
  • Experience presenting to individuals and groups of all levels using excellent verbal and written communication skills
  • Understanding of customer go-to-market strategies and sales strategies
  • Experience working within an S & OP environment to manage a dynamic business
  • Advanced Microsoft Office Skills required (excel)
  • APICS or other forecasting Certification considered an asset 
  • Bilingual (English and French) is a strong asset 

Why work with us?

  • People Drive Growth. We pay attention to our people, we look for growth opportunities and set employees up for success.
  • The #1 importer of wine and spirits in Canada, privately owned with an entrepreneurial spirited founder who is always looking for the next exciting adventure.
  • We are unapologetically fast paced... and we know how to have fun.
  • Employer Match RRSP, Deferred Profit Sharing Program, Annual Bonus

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada.

We thank all candidates for their interest in MAG and we will reach out to those candidates that are under consideration. If you are contacted for an interview and require an accommodation during the recruitment process, please contact your recruiter.

______________________________________________________________________________________________________________________

At Mark Anthony, we live by our 5 Core Values every day:

Sense of Urgency 

Our business moves fast and so do we. We understand the power of now.
We have relentless drive and believe it if can be done, we're the ones who will do it first.

Authenticity 

We need to stay real because our brands, our stories and our culture must remain genuine to thrive.
When we have the best intentions for all, we create space to be our whole selves and do great things together.

Simplicity 

Our lives are complicated enough. So why use 50 words when you can use 5?
We thrive in ambiguity and change, but we also know how to translate our goals into simple explanations and actions. 

Humility 

Egos distract us. When we're humble, we're open to listen, take feedback and change direction quickly.
We're here for each other, and together we do great things.

Trust 

We respect and rely on each other. Trust is the backbone of our relationships, and we work hard not to break it.
This level of trust allows us to be all-in and take comfort in the support of our teams.

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