Senior IT Business Solutions Specialist
4 weeks ago
About the job
Responsibilities
Provide technical support, Level 2/3, for DRS solutions, including CompuSafe,
Train and educate Sales and Operations teams on DRS technical solution and support model.
Support customer engagements, as technical SME, providing overview of DRS solution to drive business opportunities,
Support internal branch engagement & training, as technical SME, providing overview of DRS solution to drive adoption to servicing new products in the field.
Provide on-site customer support to resolve technical issues, including training as required,
Engage third party suppliers, to onboard new products, including providing training and documentation,
Collaborate with third party suppliers to resolve technical issues,
Liaison with Global product development teams, testing innovative solutions and integration into the Canadian business model,
Create and maintain DRS process and training documentation for Level 1/2 support,
Support Service Delivery Leadership, to drive process adoption and adherence across key controls,
Maintain communications between client and vendors, for the purpose of scheduling activity site inspections, installs, training, etc.
Make periodic checks on the schedule to ensure vendors and activation teams are acting in accordance with requirements and timelines of the specific activity,
Manage AAN process including generation, sign-off, ordering and tracking.
Promote and conduct knowledge sharing of digital / e-commerce services and products to sales teams, internal and external customers.
Deliver and execute engagement schedule and cadence with local and global IT DRS teams for regular and continual touch points for training and knowledge sharing.
Must Have Qualifications
2 or more years in a sales support role, sales solutions specialist / technical specialist role. In lieu of a specified education and experience requirements, a proven capability to perform the essential functions of the job as demonstrated by an equivalent combination of education, training, and/or relevant work experience may be considered
High school diploma
Bachelor’s degree preferred.
Excellent troubleshooting abilities
Effective communication skills, both verbal and written
Keen interest in technological development and advancements
Ability to suggest process improvements
Strong presentation skills (face to face, webinars, video) with the ability to present to small or large groups of customers and sales representatives
Continuous Improvement
Demonstrated ability to work in high paced and changing environments
Travel – Canada & US – 10- 20%
Nice to Have Qualifications
Bilingual in French and English (both verbal and written)
Qualifications
-
Senior IT Business Solutions Specialist
2 weeks ago
Toronto, ON, Canada Balance Innovations Full timeSenior IT Business Solutions Specialist page is loaded Senior IT Business Solutions Specialist Apply locations Toronto ON time type Full time posted on Posted 30+ Days Ago job requisition id R45942 About the job Responsibilities Provide technical support, Level 2/3, for DRS solutions, including CompuSafe, Train and educate Sales and Operations teams...
-
Senior IT Business Solutions Specialist
2 weeks ago
Old Toronto, Canada Balance Innovations Full timeSenior IT Business Solutions Specialist page is loaded Senior IT Business Solutions Specialist Apply locations Toronto ON time type Full time posted on Posted 30+ Days Ago job requisition id R45942 About the job Responsibilities Provide technical support, Level 2/3, for DRS solutions, including CompuSafe,Train and educate...
-
Senior IT Business Solutions Specialist
2 weeks ago
Old Toronto, Canada Balance Innovations Full timeSenior IT Business Solutions Specialist page is loaded Senior IT Business Solutions Specialist Apply locations Toronto ON time type Full time posted on Posted 30+ Days Ago job requisition id R45942 About the job Responsibilities Provide technical support, Level 2/3, for DRS solutions, including CompuSafe,Train and educate...
-
Senior IT Business Solutions Specialist
4 days ago
Old Toronto, Canada Balance Innovations Full timeSenior IT Business Solutions Specialist page is loaded Senior IT Business Solutions Specialist Apply locations Toronto ON time type Full time posted on Posted 30+ Days Ago job requisition id R45942 About the job Responsibilities Provide technical support, Level 2/3, for DRS solutions, including CompuSafe,Train and educate...
-
Senior IT Business Solutions Specialist
2 weeks ago
Old Toronto, Canada Balance Innovations Full timeSenior IT Business Solutions Specialist page is loaded Senior IT Business Solutions Specialist Apply locations Toronto ON time type Full time posted on Posted 30+ Days Ago job requisition id R45942 About the job Responsibilities Provide technical support, Level 2/3, for DRS solutions, including CompuSafe,Train and educate...
-
Senior Business Analyst- Cyber
3 weeks ago
Toronto, Canada LeverageTek IT Solutions Full timeOpportunity DetailsLeverageTek is actively seeking a Senior Business Analyst – Cyber for a 4-month contract with its Ottawa/Montreal-based customer.Work LocationRemoteKey TasksCollaborate with stakeholders to elicit, document, and validate the business and system requirements Contribute to the development of cyber security strategies aligned with...
-
Senior Business Analyst- Cyber
4 weeks ago
Toronto, Canada LeverageTek IT Solutions Full timeOpportunity Details LeverageTek is actively seeking a Senior Business Analyst – Cyber for a 4-month contract with its Ottawa/Montreal-based customer. Work Location Remote Key Tasks Collaborate with stakeholders to elicit, document, and validate the business and system requirements Contribute to the development of cyber security strategies aligned with...
-
Senior Business Analyst- Cyber
4 weeks ago
Toronto, Canada LeverageTek IT Solutions Full timeOpportunity Details LeverageTek is actively seeking a Senior Business Analyst – Cyber for a 4-month contract with its Ottawa/Montreal-based customer. Work Location Remote Key Tasks Collaborate with stakeholders to elicit, document, and validate the business and system requirements Contribute to the development of cyber security strategies aligned with...
-
Senior Business Analyst- Cyber
1 week ago
Toronto, Canada LeverageTek IT Solutions Full timeOpportunity Details LeverageTek is actively seeking a Senior Business Analyst – Cyber for a 4-month contract with its Ottawa/Montreal-based customer.Work LocationRemoteKey TasksCollaborate with stakeholders to elicit, document, and validate the business and system requirements Contribute to the development of cyber security strategies aligned with...
-
Senior Business Analyst- Cyber
3 weeks ago
Toronto, Canada LeverageTek IT Solutions Full timeOpportunity Details LeverageTek is actively seeking a Senior Business Analyst – Cyber for a 4-month contract with its Ottawa/Montreal-based customer. Work Location Remote Key Tasks Collaborate with stakeholders to elicit, document, and validate the business and system requirements Contribute to the development of cyber security strategies aligned with...
-
Production Printer Sales Specialist
1 day ago
Toronto, Canada Morris Business Solutions Full timeWho is Morris Business Solutions:Morris Business Solutions offers full technology solutions for businesses covering North and South Carolina. As a Premier Platinum dealer for Xerox and Kyocera, we provide cutting-edge technology solutions to businesses by providing computers, servers, cyber security, telephones, copiers, faxes, printers, and Managed IT...
-
Solution Architect – Senior – 618
4 weeks ago
Old Toronto, Canada 2i Solutions, Inc Full timeThere is a 6 months contract opportunity with possible extension for a Senior Solution Architect, in Toronto.Reliability level security clearance is mandatory.Must have Strong knowledge of IT Infrastructure, Networking, Virtualization, Service Oriented Architecture (SOA) based services.Familiar with / basic knowledge of cloud computing technologies.If you...
-
Solution Architect – Senior – 618
1 month ago
Old Toronto, Canada 2i Solutions, Inc Full timeThere is a 6 months contract opportunity with possible extension for a Senior Solution Architect, in Toronto.Reliability level security clearance is mandatory.Must have Strong knowledge of IT Infrastructure, Networking, Virtualization, Service Oriented Architecture (SOA) based services.Familiar with / basic knowledge of cloud computing technologies.If you...
-
Solution Architect – Senior – 618
4 weeks ago
Old Toronto, Canada 2i Solutions, Inc Full timeThere is a 6 months contract opportunity with possible extension for a Senior Solution Architect, in Toronto.Reliability level security clearance is mandatory.Must have Strong knowledge of IT Infrastructure, Networking, Virtualization, Service Oriented Architecture (SOA) based services.Familiar with / basic knowledge of cloud computing technologies.If you...
-
Senior Solution Architect
1 day ago
Old Toronto, Canada 2i Solutions, Inc Full timeWe have an excellent 1 years contract opportunity with possible extension for a Senior Solution Architect (SAP HCM) in Ottawa/Toronto.Remote for now but may request contractors come on site on ad hoc basis.Must haves:Eligible for Reliability level Federal Security clearance is mandatory.5+ years’ hands-on experience in SAP HCM modules, design, and...
-
Senior Solution Architect
1 day ago
Old Toronto, Canada 2i Solutions, Inc Full timeWe have an excellent 1 years contract opportunity with possible extension for a Senior Solution Architect (SAP HCM) in Ottawa/Toronto.Remote for now but may request contractors come on site on ad hoc basis.Must haves:Eligible for Reliability level Federal Security clearance is mandatory.5+ years’ hands-on experience in SAP HCM modules, design, and...
-
Senior Business Intelligence
4 weeks ago
Toronto, Canada CB Canada Full timeSenior Business Intelligence (BI) Specialist On behalf of our client in the Government Services Sector, PROCOM is looking for a Senior Business Intelligence (BI) Specialist. Senior Business Intelligence (BI) Specialist – Job Description Work with project teams to ensure successful release of Business Intelligence reporting using Power BI Use Power Query to...
-
Senior Bilingual Project Manager
5 days ago
Toronto, Canada LeverageTek IT Solutions Full timeLeverageTek is actively seeking a Senior Bilingual Project Manager for a 3-month contract with its Montreal-based customer. Work Location The successful candidate will be required to work on-site at the customer’s office in Montreal, QC, on a hybrid basis. Language Requirements Bilingual in French and English essential. Key Tasks Work closely with...
-
Senior Bilingual Project Manager
5 days ago
Toronto, Canada LeverageTek IT Solutions Full timeLeverageTek is actively seeking a Senior Bilingual Project Manager for a 3-month contract with its Montreal-based customer. Work Location The successful candidate will be required to work on-site at the customer’s office in Montreal, QC, on a hybrid basis. Language Requirements Bilingual in French and English essential. Key Tasks Work closely with...
-
Senior Bilingual Project Manager
5 days ago
Toronto, Canada LeverageTek IT Solutions Full timeLeverageTek is actively seeking a Senior Bilingual Project Manager for a 3-month contract with its Montreal-based customer.Work Location The successful candidate will be required to work on-site at the customer’s office in Montreal, QC, on a hybrid basis.Language Requirements Bilingual in French and English essential.Key Tasks Work closely with internal...