Inside Sales Representative

3 weeks ago

Thunder Bay, Canada Sonepar Full time

About Us:

MGM Electric is a full line electrical distributor servicing the Thunder Bay and North Western Ontario region for over 25 years. With over 29 employees in 2 locations, MGM Electric is committed to providing excellent customer service, quality products and customized solutions for the Electrical Contractor, Mining, Forestry and Pulp & Paper Industries.

 We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 7 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

This position is responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service.

Major Responsibilities

Contacting current customers and identifying new products and potential up-selling. Responding to and processing incoming calls and orders. Opening new accounts. Developing customer base and sales leads by making cold and warm calls. Entering orders into system. Maintaining knowledge base on current products and learning about new products. Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s). Providing pricing quotations and follow-up on quotes. Purchasing (direct orders) .. Credit/debits Returns - as required. Providing basic technical support on products. Provide quotations and product information. Troubleshooting (freight problems, expediting, etc…). Responding to inquiries. Closing orders

This factor describes the extent or level of knowledge or training obtained by formal education or outside study that is necessary to achieve normal job performance and proficiency. Such knowledge is to be considered the minimum education required for performing the position responsibilities.

High School Diploma required. Post Secondary courses in Sales and/or Marketing preferred. Knowledge of Microsoft Office required 1-3 years related experience Electrical product knowldge an asset

The salary range for this postion is $48k to $60k. The Company reserves the right pay outside of this range dependant on experience and qualification.

Benefits & Perks

We offer a competitive salary, plus a full set of benefits, including: Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching. Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path. Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

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