Service Broker

5 months ago

Windsor, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

Location: Windsor, ON – We offer in-office, hybrid and remote work flexibility. Candidates across Canada are welcome to apply.

Who we are: (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the 5th largest insurance brokerage in the world with 13,000 employees and more than 475 offices.

Why we’re different: In 2021, HUB won the prestigious This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees.

We’re about communities too. HUB/HCC is committed to a formal program – – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.

The Role: Want to get started in a career with endless opportunities? No insurance experience is necessary to join our team. We will train you every step of the way including helping you obtain your Registered Insurance Brokers of Ontario (RIBO) license.

Already have a brokers or general insurance agent license, experience in the industry and looking for a new opportunity? Apply today to learn more about what HCC has to offer

As a Service Broker for home and auto insurance you will receive paid training, a competitive salary, incentives and benefits package along with opportunity for growth.

Salary starts at $45,000 for non-licensed candidates with a salary progression review after one year.

Salary range for licensed and insurance experienced candidates ranges from $50,000 to $60,000.

Responsibilities:

Assess the needs of the client and apply sound judgment when reviewing, modifying, and adding coverage to policies while providing protection guidance and advice to the client as required. Create an effortless experience for our clients. Communicate with clients by phone, email, chat and/or other method as required. Process requested changes or renewals. Actively pursue opportunities to retain and account-round client policies. Provide claim counseling and assistance to the client within company guidelines. Maintain a working knowledge of all applicable portals, customer relationship management systems, and policy management systems. Document all details of client requests and conversations in the appropriate system Refer files requiring approval to the designated individual with recommendations for handling. Exhibit accountability with regard to readiness in handling client contact opportunities Receptive to ongoing coaching and training provided and make use of self-coaching tools where available.

Skills and Requirements

High School diploma University degree, college diploma or the equivalent combination of formal education and experience is preferred but not required Previous success in customer service and a strong desire to help customers Ability to multitask in a contact center environment Excellent verbal and written communication skills Ability to stay calm under pressure Positive and enthusiastic attitude Desire to work in a dynamic team environment Bilingual in French and English (an asset) Insurance experience is not required

The Perks:

Group Health and Dental Benefits. RRSP Company Matching Program. Paid vacation, sick and personal days. Employee discounts on personal, home and auto insurance policies. Corporate discounts on gym memberships and other services/products. Company-paid Employee and Family Assistance Program. Health and wellness initiatives. Ongoing recognition programs and opportunities for advancement.

Our Commitment:

An environment that fosters continuous learning and improvement. A leadership team dedicated to your growth and success. To listen. Our employees have great ideas. We implement them. Appreciation of your efforts. Every day.

Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

#WeAreHCC

www.hubcustomercentral.com

www.hubinternational.com

Department Account Management & ServiceRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

  • Service Broker

    4 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Title: Service BrokerWe are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will play a critical role in providing exceptional customer service and ensuring that our clients receive the best possible insurance solutions.Responsibilities:Assess client...

  • Service Broker

    4 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Title: Service BrokerWe are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will play a critical role in providing exceptional customer service and ensuring that our clients receive the best possible insurance solutions.Responsibilities:Assess client...

  • Service Broker

    1 month ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Title: Service BrokerWe are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible insurance solutions.Key Responsibilities:Assess client...

  • Service Broker

    1 month ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Title: Service BrokerWe are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible insurance solutions.Key Responsibilities:Assess client...

  • Service Broker

    2 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    About the Role:We are seeking a highly skilled Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will be responsible for assessing the needs of our clients and providing sound judgment when reviewing, modifying, and adding coverage to policies.Key Responsibilities:Assess client needs and provide protection...

  • Service Broker

    3 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Summary:We are seeking a highly skilled Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will be responsible for assessing the needs of our clients and providing sound judgment when reviewing, modifying, and adding coverage to policies.Key Responsibilities:Assess client needs and provide protection...

  • Service Broker

    2 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    About the Role:We are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will be responsible for providing exceptional customer service and support to our clients, ensuring their insurance needs are met and exceeded.Key Responsibilities:Assess client needs and...

  • Bilingual Service Broker

    4 weeks ago

    Windsor, Canada HUB International Full time

    p>Are you: A team player who gets satisfaction from helping clients navigate today’s challenges? Seeking an employer who invests in your personal growth and professional development? p>Location: Windsor, ON – We offer in-office, hybrid and remote work flexibility. p>HUB International is the largest insurance brokerage in Canada. Our vision is to be...

  • Insurance Broker

    4 months ago

    Windsor, Canada PREMIUM INSURANCE BROKERS Full time

    Overview: We are seeking a dynamic and motivated Insurance Broker to join our team. As an Insurance Broker, you will play a crucial role in providing excellent customer service and helping clients find the right insurance coverage for their needs. This is a rewarding opportunity for individuals with strong sales skills and a passion for helping...

  • Service Broker

    5 months ago

    Windsor, Canada HUB International Full time

    **Are you**: A_ _team player who gets satisfaction from helping clients navigate today’s challenges? Solution and results-oriented? Driven to succeed and excited about new challenges? Seeking an employer who invests in your personal growth and professional development? This opportunity could be tailor-made for you. **Who we are**: HUB Customer Central...

  • Insurance Broker

    4 weeks ago

    Windsor, Ontario, Canada HUB International Full time

    Join Our Team as a Service BrokerWe are seeking a highly motivated and customer-focused Service Broker to join our team at HUB International. As a Service Broker, you will play a critical role in providing exceptional service to our clients, helping them navigate the complexities of insurance and risk management.About UsHUB International is a leading...

  • Insurance Broker

    4 weeks ago

    Windsor, Ontario, Canada HUB International Full time

    Join Our Team as a Service BrokerWe are seeking a highly motivated and customer-focused Service Broker to join our team at HUB International. As a Service Broker, you will play a critical role in providing exceptional service to our clients, helping them navigate the complexities of insurance and risk management.About UsHUB International is a leading...

  • Account Broker

    4 weeks ago

    Windsor, Canada HUB International Full time

    p>Are you: A team player who gets satisfaction from helping clients navigate today’s challenges? Seeking an employer who invests in your personal growth and professional development? p>We offer in-office, hybrid and remote work flexibility. p> Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and...

  • Service Broker

    3 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Summary:We are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible insurance solutions.Key Responsibilities:Assess client needs and...

  • Bilingual Insurance Broker

    4 weeks ago

    Windsor, Ontario, Canada HUB International Full time

    About HUB InternationalHUB International is a leading insurance brokerage offering a full spectrum of insurance and related services to a large and diverse client base. Internationally, we are a leading insurance brokerage with offices in Canada and the US.Account Management & ServiceWe are seeking a Bilingual Service Insurance Broker to join our HUB...

  • Bilingual Insurance Broker

    4 weeks ago

    Windsor, Ontario, Canada HUB International Full time

    About HUB InternationalHUB International is a leading insurance brokerage offering a full spectrum of insurance and related services to a large and diverse client base. Internationally, we are a leading insurance brokerage with offices in Canada and the US.Account Management & ServiceWe are seeking a Bilingual Service Insurance Broker to join our HUB...

  • Sales Insurance Broker

    3 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Title: Sales Insurance BrokerWe are seeking a highly motivated and results-driven Sales Insurance Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Sales Insurance Broker, you will be responsible for identifying customer needs and providing solutions that meet or exceed client expectations.Responsibilities:Manage customer calls...

  • Sales Insurance Broker

    3 weeks ago

    Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Job Title: Sales Insurance BrokerWe are seeking a highly motivated and results-driven Sales Insurance Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Sales Insurance Broker, you will be responsible for identifying customer needs and providing solutions that meet or exceed client expectations.Responsibilities:Manage customer calls...

  • Sales Broker

    5 months ago

    Windsor, Canada 10169 Cia Hub Canadian Insurance Alliance Full time

    Location: Windsor, ON – We offer in-office, hybrid and remote work flexibility. Candidates across Canada are welcome to apply. Who we are: (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the 5th largest insurance...

  • Life Insurance Broker

    2 months ago

    Windsor, Canada Billyard Insurance Group - BIG Ouellette Corners Full time

    **Job Title**: Life Insurance Broker - Billyard Insurance Group (Ouellette Corners) **About Us**: Billyard Insurance Group (BIG) Ouellette Corners is seeking licensed and experienced Life Insurance Brokers to join our dynamic team. If you have the necessary licenses and a commitment to providing excellent service to clients, we want to hear from you. At BIG...