Wellness Support

3 weeks ago


Calgary, Canada The Glencoe Club Full time

Responsibilities:

Provide consistent, outstanding service to the members, guests, employees and co-workers Assist in the booking of referral services including booking appointments, responding to emails, answering phone calls, follow up calls and prepare charts for the next day Prepare on-line charts and ensure charts are filed correctly and efficiently Ensure timely and effective two-way communication (verbal, written) between members, staff, therapist and supervisor Effectively address members’ concerns and complaints immediately if possible, and take to Supervisor when needed Ensures the physical areas are well appointed, clean and maintained Ensures compliance with the Canada Health Privacy act, and Collage of Massage/Physical Therapy guidelines; as well as Glencoe Health and Safety standards and the Alberta Occupational Health and Safety regulations

Qualifications:

A minimum of two years of administration experience or similar Undergraduate degree or diploma in recreation, kinesiology, sport administration or related field is an asset Commitment to high standard of customer service Attention to detail and the ability to multi-task Strong communication skills and telephone etiquette Strong computer skills; including working knowledge of Microsoft Office (Excel, Word, Outlook) and Windows Standard First Aid/CPR C/AED certification is required

Why choose us:

An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders Numerous opportunities for personal and professional growth including training and development Delicious, fulsome employee meals prepared daily Employee referral program that rewards the additional talent you bring Numerous employee recognition programs to reward you for your incredible efforts

Additional Details:

This is a part time position that reports to the Therapeutic Services & Lifestyle Director with shifts being Saturday 10am-6pm with the opportunity for more hours.

The successful applicant will be required to complete a background check as well as Respect in the Workplace and Respect in Sport online certifications prior to commencing employment.



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