Quality and Patient Safety Specialist

Found in: Talent CA C2 - 6 days ago

Vaughan, Canada Mackenzie Health Full time

Job Description

Quality and Patient Safety Specialist

Permanent Full-Time position

Reporting to the Manager of Quality and Patient Safety, the Quality and Patient Safety Specialist is responsible to foster a Culture of Safety and High Reliability and adopt methods to identify and evaluate risks for harm with a focus on system improvement. The quality and patient safety specialist supports the design and implementation of the Quality and Patient Safety Framework, by engaging stakeholders in key activities across the organization. The specialist is responsible to facilitate quality improvement initiatives, conduct root cause analysis of patient safety events, support frontline leaders in the patient safety event review process, coordinate and engage programs in the preparation for the accreditation on site survey, and cultivate a positive and safe environment by role-modeling and promoting safe and high reliability practices.

Contribute to Patient Safety by:
• Ensure compliance with best practice, policies, applicable accreditation standards and key legislative requirements related to quality, patient safety, and risk (. Excellent Care for All Act, Public Hospitals Act, Quality of Care Information Protection Act).
• Model behaviors and leading the adoption of high reliability organization (HRO) concepts into programs across the organization.
• Promote a fair & just culture, safety reporting, transparency, and openness to learning across all levels of the organization.
• Facilitate the interdisciplinary review of patient safety events through conducting a Root Cause Analysis and support the development and implementation of improvements.
• Proactively identify quality and patient safety opportunities through data trending and analysis.
• Apply human factors and high reliability principles into the organization’s patient safety systems and process redesigns.
• Serve as a resource to program leadership and advance quality and safety through facilitation, education and coaching of quality improvement methodologies, patient safety best practices and high reliability principles.
• Facilitate corporate multidisciplinary quality improvement initiatives in alignment with the organization’s strategic goals and engage providers and patients in partnership to improve the quality of care and service delivery.
• Guide improvement teams in the application of leading practices through rapid improvement cycles (., lean six sigma, model for improvement, PDSA .
• Drive the development of the annual Quality Improvement Plan and corporate quality, patient safety and HRO indicators.
• Prepare regular and timely reports related to quality and patient safety as required.
• Design, plan and deploy annual Patient Safety Week activities in collaboration with stakeholders.
• Conduct patient safety culture surveys and gap analysis to identify safe practice vulnerabilities.
• Provide oversight, guidance, and support programs through Qmentum Accreditation Canada surveys.

What must you have?
• Minimum of a four (4) year bachelor’s degree in a health related discipline from a recognized institution.
• Minimum of 5 years working experience in a healthcare setting.
• Minimum of 2 years working experience in quality, patient safety, risk management, accreditation, professional practice, incident review and project management.

• Master’s Degree in Quality Improvement, Patient Safety or Health Administration is preferred.
• Institute for Healthcare Improvement (IHI) quality or patient safety certificate, Certified professional in Health Safety (CPPS), Certified Professional Healthcare Quality (CPHQ), Canadian Patient Safety Institute (CPSI) Officer certificate or equivalent is preferred.
• Lean Green and/or Black belt or equivalent preferred.
• Willingness to actively pursue certification in Quality or Patient Safety, if not already attained.

What else do you bring?
• Recent experience with project and change management.
• Experience and knowledge with Patient Safety and Quality projects or initiatives, electronic clinical incident management systems, performance measurement, data reporting analysis, quality improvement principles and Quality of Care Reviews.
• Well-developed public speaking abilities and exemplary written and verbal communication skills, with the ability to establish positive collaborative working relationships with all staff, physicians, clients, families, community agencies and other professionals while employing tact and diplomacy.
• Dynamic, innovative and creative leadership, especially in the development of, and delivery of, education material to adult learners; interpersonal and team building skills to engage staff.
• Proven organizational, problem solving, time management, prioritization, coordination, facilitation, and critical thinking abilities.
• Detail oriented, objective, and demonstrated commitment to just culture.
• Ability to handle challenging and sensitive situations with professionalism, empathy, tact, diplomacy, objectivity, and in discreet confidence.
• Highly computer literate, including working knowledge of Microsoft Office Suite (Outlook, Word, Power Point, Excel, and Access).
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Models behaviour that is aligned with Mackenzie Health’s Commitment to Caring and the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.


*You may be required to work at any site of Mackenzie Health

  • Construction Safety Specialist

    2 weeks ago

    Vaughan, Canada Toro Group of Companies Full time

    JOB SUMMARY As the Construction Safety Specialist, you will play a critical role in supporting the Occupational Health and Safety Management System (OHSMS) for the Toro Aluminum Group of Companies and our sub-contracted installation crews. REQUIREMENTS AND WORK ENVIRONMENT - The incumbent must have a reliable vehicle and must have a full Class G license. -...

  • Quality Assurance/Quality Control Specialist

    Found in: Talent CA C2 - 6 days ago

    Vaughan, Canada Mircom Group of Companies Full time

    Quality Assurance/Quality Control SpecialistFounded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Quality Assurance/Quality Control Specialist

    2 weeks ago

    Vaughan, Canada Mircom Group of Companies Full time

    Quality Assurance/Quality Control Specialist Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor ofintelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Quality Assurance/Quality Control Specialist

    5 days ago

    Vaughan, Canada Mircom Group of Companies Full time

    Quality Assurance/Quality Control Specialist Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor ofintelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Quality Assurance/Quality Control Specialist

    6 days ago

    Vaughan, Canada Mircom Group of Companies Full time

    Quality Assurance/Quality Control Specialist Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor ofintelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Patient Service Coordinator

    6 days ago

    Vaughan, Canada docbraces Full time

    **Company Overview**: Docbraces Thornhill has an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator to join our Thornhill and Keswick team. Canadian Orthodontic Partners provides support services to Docbraces and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide...

  • Patient Service Coordinator

    13 hours ago

    Vaughan, Canada docbraces Full time

    docbraces has an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator to join our Thornhill/Keswick, ON. Canadian Orthodontic Partners provides support services to docbraces and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care...

  • Medical Assistant/ Patient Technician

    6 days ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Medical Assistant/ Patient Technician

    6 days ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Medical Assistant/ Patient Technician

    6 days ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Patient Experience Coordinator

    7 days ago

    Vaughan, Canada Physioactive Orthopaedic and Sports Injury Centre Full time

    We are seeking a Clinic Administrative Assistant/Patient Experience Coordinator in a busy high-end multi-disciplinary practice. Position Duties Include: - Empathy and caring for our clients is a must - Ability to answer multi-line telephones - Booking initial assessments and follow-up visits - Follow-up telephone calls - A competent knowledge of the...

  • Patient Experience Coordinator

    13 hours ago

    Vaughan, Canada Physioactive Orthopaedic and Sports Injury Centre Full time

    We are seeking a Clinic Administrative Assistant/Patient Experience Coordinator in a busy high-end multi-disciplinary practice. Position Duties Include: - Empathy and caring for our clients is a must - Ability to answer multi-line telephones - Booking initial assessments and follow-up visits - Follow-up telephone calls - A competent knowledge of the...

  • Quality Assurance/Quality Control Specialist

    Found in: Jooble CA O C2 - 6 days ago

    Vaughan, ON, Canada Mircom Group of Companies Full time

    Quality Assurance/Quality Control Specialist Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor ofintelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...

  • Quality Assurance Technician

    7 days ago

    Vaughan, Canada Give and Go Prepared Foods Full time

    **Available Shift**: - **Rotational Shift Requirement**: - **Day Shift - 7 am - 3 pm**: - **Afternoon Shift - 3 pm - 11.00 pm**: - **Night - 11 pm - 7 am** **Positions Available**: G2 Facility - 150 Gibraltar Rd, Vaughan, ON L4H 4Z8 **Key Responsibilities**: - Provide technical leadership in the areas of food safety and quality systems - Ability to...

  • Medical Assistant/ Patient Technician

    Found in: Jooble CA O C2 - 6 days ago

    Vaughan, ON, Canada Uvisiongroup Full time

    Job description Medical Assistant/Receptionist Full-Time, Fixed-term Contract Job Summary Uptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained....

  • EHS Safety Engineer

    Found in: Jooble CA O C2 - 5 days ago

    Vaughan, ON, Canada ATS Healthcare (Canada) Full time

    ATS Healthcare is a Canadian company that has been providing transportation services for over 30 years. Today, ATS Healthcare is focused on delivering the products Canadians require for improved health and well being. Whether shipping to a hospital, medical facility, pharmacy or residence, our temperature-controlled transpiration solutions ensure your...

  • Patient Service Coordinator

    Found in: Jooble CA O C2 - 6 days ago

    Vaughan, ON, Canada Canadianorthodonticpartners Full time

    Docbraces Thornhill has an exciting full-time opportunity! We are looking for a talented Patient Service Coordinator to join our Thornhill and Keswick team . Canadian Orthodontic Partners provides support services to Docbraces and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced...

  • Quality Assurance Specialit

    Found in: Talent CA C2 - 2 weeks ago

    Vaughan, Canada AppleOne Full time

    Quality Assurance Specialist Location: Rutherford and Keele Pay rate: $70,000 Shift: 8AM -4PM Monday to Friday POSITION OVERVIEW: The Quality Assurance Specialist will play a pivotal role in our manufacturing operations, acting as a key liaison between production, R&D (Research and Development, regulatory affairs, and external stakeholders such as...

  • Quality Assurance/Quality Control Specialist

    Found in: Talent CA C2 - 1 week ago

    Vaughan, Canada Mircom Group Of Companies Full time

    Summary: In this position, the successful candidate will play a central role in managing all aspects related to quality, encompassing both Quality Assurance and Quality Engineering.This role includes supporting and crafting various quality related documents, such as internal audit reports for ISO preparation. Additionally, the successful candidate will...

  • EHS Safety Engineer

    Found in: Jooble CA O C2 - 1 week ago

    Vaughan, ON, Canada Randstad Canada Full time

    Job Title: Health and Safety Specialist - Manufacturing Are you a seasoned Health and Safety enthusiast with 3-5 years of hands-on experience in the manufacturing sector? Job Type: Full-time Monday to Friday Dental care Extended health care 3 years of work experience in similar safety-related role, required. ~ Work experience in a manufacturing...