Operations Manager, Academic

3 weeks ago

Vancouver, Canada Vancouver Community College Full time
Position Information Posting Number 23AC0187 Position Title Operations Manager, Academic Pclass # A9898 Who We Are We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together. Position Summary Come join VCC – We are looking for two Operations Managers, Academic

This position is responsible for leading and managing processes associated with the planning and implementation of a variety of programs and initiatives. Reporting to the Vice President, Academic, this position is a member of an operations management team, working collaboratively and cross-functionally across the Vice President Academic portfolio. This position collaborates with Deans and Department Leaders, finance, and senior administration in enrolment planning, scheduling, timetabling, financial and operational management of programs. It also provides direction in matters relating to budget, policy, procedures, and systems. The position works closely with others to ensure streamlined and effective management and program structures that meet the needs of the students, and to foster effective internal and external working relationships. Duties & Responsibilities Works closely with Deans and Associate Directors in administrative leadership and oversight of program delivery including contract management. Supports program development and evaluation. Provides support to the Deans in setting priorities and analyzing changes, and drives related processes. Analyzes department policies and processes, support structures and system needs and in consultation with the Deans, initiates changes and/or establishes new systems as appropriate. Provides advice to facilitate resolutions to operational issues. Facilitates communication to improve processes and promotes strong internal controls. Makes recommendations to the Dean and develops implementation plans. In consultation with the Deans and Associate Directors, prepares and manages operations and capital budget development, analysis and reporting as well as oversight of Department Head commitments on budgetary matters (special projects). Reviews and analyses school and department operations and procedures against relevant risks identified and prioritized within the institutional risk registry and develops plans and timelines for remediation and mitigation. Ensures financial goals are realized and makes adjustments to maximize revenues generated. Reconciles monthly activity and generates year-end reports. Conducts market research to determine opportunities for new programming and partnerships and develops business plans as required. Supervises assigned staff and participates in the recruitment, promotion, evaluation, training and development, and performance management of staff within the scope defined by College policy and the Collective Agreements. Ensures policies and collective agreements are adhered to and serves as a resource for matters relating to policy, procedures and governance. Ensures proper management of the department’s document management systems including establishing policies and procedures for information management. Assists in the writing of proposals, letters and other documents required by the Dean. Contributes to the positive working relationships within the School and assists with the planning and implementation of School team building activities. Performs other related duties as required. Qualifications Education and Experience A Bachelor’s Degree from a recognized educational institution. Five (5) years recent relevant educational administrative or related experience in a relevant discipline with increasing levels of responsibility managing complex budgets and recruiting, supervising and managing the performance of employees. Or equivalent combination of education, training and experience.
Skills and Abilities Excellent leadership skills and demonstrated ability to establish priorities and to make sound judgments and effective decisions. Ability to understand and work in an educational environment. Ability to apply project management skills and processes. Ability to think innovatively and creatively in planning and developing a fresh approach to existing activities. Demonstrated ability to plan and manage multiple projects in a rapidly changing environment. Strong analytical skills and ability to develop effective solutions. Ability to analyze, organize and evaluate or interpret data and information accurately and in a timely manner. Excellent oral and written communication skills with a demonstrated ability to exercise tact and diplomacy. Ability to maintain confidentiality. Excellent interpersonal skills and ability to develop collegial relationships, maintain effective working relationships, and resolve conflict. Ability to supervise, motivate and mentor staff. Ability to pay attention to detail. Ability to plan, organize and implement activities independently. Advanced proficiency in MS Office and other standard computer applications.

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