Service Advisor

1 month ago

Prince George, Canada BCAA Full time

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

We are currently hiring a Service Advisor for our Member Contact Call Centre based out of our Prince George Service Location

As a Service Advisor for our Member Contact Centre, you’ll be one of the first voices our customers hear when they’reseekingadvice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’llmeet their needs by recommending memberships or travel and auto insurance. 

Being a Service Advisor is your first step towardsa rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia. 

Who you are

A life-long learner You’reopen to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues.

A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same. 

You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.

A teammate who loves helping others and contributing to your community.Making a difference in someone’s day makes your day too

During a typical day, you will: 

Work with customersover the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance. 

Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers

Identifycost-saving opportunities to support our customers’ life events and future needs.

Work together with team members to provide exceptional customer service and meet sales goals

Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’llparticipate in BCAA’s training courses, maintainyour annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.

Note: If you move to an Insurance Advisor role, you will have the opportunity to work remotely.

What you bring

At least two years’ experience in a sales and service environment 

Level 1 Insurance license (or a commitment to secure your license within your first 45 days).BCAA will provide time and cover the cost. 

Completion of Autoplan Essentials (or a commitment to complete within your first three months through BCAA.)BCAA will provide time and cover the cost. 

Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.

Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

Bonus qualificationsCAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English.

Working in one of our Member Contact Centres means being part of a team that believes in fun and connection. From monthly birthday celebrations and get-togethers for life events like weddings and new babies, to holiday activities and frequent opportunities to meet up after-hours, you’ll make meaningful connections and friendships that can last a lifetime.

The salary range for this position is $39,882.48 to $49,853.16 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12%, with the opportunity to earn up to 20%. 

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

Career and personal development to help you grow and reach your goals.

Incentives that recognize team and individual sales and performance.

Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.

A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.

Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

We’re always looking for amazing people like you. Apply today

  • Service Advisor

    4 weeks ago

    Prince George, Canada Cycle North Powersports Full time

    Job Summary: We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service or repair. Your role will involve providing exceptional customer service, assessing vehicle issues, and recommending appropriate...

  • Service Advisor

    3 weeks ago

    Prince George, Canada Prince George Toyota Full time

    Service Advisor for Prince George Toyota Position Summary: Prince George Toyota is currently seeking an enthusiastic individual to fill the role of Service Advisor. We are looking for a positive and self-motivated person who enjoys dealing with a wide variety of people everyday. The most important requirement of the position is the ability to provide...

  • Service Advisor

    2 weeks ago

    Prince George, Canada Peterbilt Pacific Prince George Full time

    The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs. At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business...

  • Automotive Service Advisor

    4 weeks ago

    Prince George, Canada Northland Hyundai Full time

    Looking for a great opportunity to work in one of the largest Automotive Groups in the industry. **Northland Hyundai** is currently seeking a **Service Advisor** to join our Service Department**!** We are owned by Auto-Canada, one of the largest automotive groups within Canada. We have 58 dealerships within Canada and 14 in the US. We represent over 20...

  • Service Advisor

    7 days ago

    Prince George, British Columbia, Canada Peterbilt Pacific Prince George Full time

    The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs.At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business...

  • Automotive Service Advisor

    7 days ago

    Prince George, British Columbia, Canada Northland Hyundai Full time

    Looking for a great opportunity to work in one of the largest Automotive Groups in the industry.Northland Hyundai is currently seeking a Service Advisor to join our Service DepartmentWe are owned by Auto-Canada, one of the largest automotive groups within Canada. We have 58 dealerships within Canada and 14 in the US. We represent over 20 automotive brands...

  • Customer Service Advisor

    2 weeks ago

    Prince George, Canada Prince George Toyota Full time

    Prince George Toyota is looking to grow our Team, we are looking for hard working Service Advisors. Good pay and benefits. Good work environment and friendly staff to help train you. Your role as a Service Advisor, will be to greet our guests and write up work orders. Perform service walk arounds. Work with our service technicians and parts advisors. Every...

  • Service Support Advisor

    2 months ago

    Prince George, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Temporary Position Overview: Finning is actively recruiting for a Temporary Service Support Advisor to become an integral part of our vibrant team in Prince George. As a pivotal member of the Customer Support Operations team, the Service Support Advisor plays a crucial role in delivering exceptional support to both...

  • Service Support Advisor

    1 day ago

    Prince George, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Temporary Position Overview: Finning is actively recruiting for a Temporary Service Support Advisor to become an integral part of our vibrant team in Prince George. As a pivotal member of the Customer Support Operations team, the Service Support Advisor plays a crucial role in delivering exceptional support to both...

  • Heavy Equipment Parts

    2 months ago

    Prince George, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Prince George location.The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Heavy Equipment Parts

    3 weeks ago

    Prince George, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Parts & Service Advisor for our Prince George location.The Heavy Equipment Parts & Service Advisor is responsible for promoting and selling Brandt parts and service as well as providing after sales support to existing and new customers. Duties & ResponsibilitiesKeeping customers current on new products and...

  • Insurance Advisor

    1 month ago

    Prince George, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Insurance Advisor

    3 weeks ago

    Prince George, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Insurance Advisor

    1 month ago

    Prince George, Canada Integris Credit Union Full time

    Job description Integris Insurance Services seeks energetic and dynamic Insurance Advisors to join their growing team at the 5th & Central Branch, Prince George. We are looking to hire candidates for various levels of insurance roles, including positions at Level 1, Level 2, and senior levels. The i

  • Insurance Advisor

    3 weeks ago

    Prince George, Canada Integris Credit Union Full time

    Job description Integris Insurance Services seeks energetic and dynamic Insurance Advisors to join their growing team at the 5th & Central Branch, Prince George. We are looking to hire candidates for various levels of insurance roles, including positions at Level 1, Level 2, and senior levels. The i

  • Classification Advisor

    1 week ago

    Prince George, British Columbia, Canada Northern Health Full time

    Competition #:Employee Type: PERMANENT FULL TIMEBargaining Unit: NON-CONTRACTFacility: CORPORATE OFFICEDepartment: NH HR-EE COMP/BEN MGMTReports To: ANASTASSIYA DMITYRUKClose Date: MARCH 24, 2023Comments: This posting is covered by the Provincial Health Officer's mandatory COVID19 vaccination orders and selected applicant(s) must comply.Position SummaryAre...

  • Insurance Advisor

    1 month ago

    Prince George, Canada BCAA Full time

    Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we...

  • Insurance Advisor

    3 weeks ago

    Prince George, Canada BCAA Full time

    Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we...

  • Insurance Advisor

    3 weeks ago

    Prince George, Canada BCAA Full time

    Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we...

  • Insurance Advisor

    1 month ago

    Prince George, Canada BCAA Full time

    Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we...