Investigator, Revenue Protection

6 months ago


Kelowna, Canada fortisBC Full time

Branch: Electric
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Salary Min: $93,300.00
Salary Max: $115,800.00
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes 
Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.2 million customers. 

We're actively seeking new talent to join our mission of transforming B.C.'s energy landscape. As one of with a diverse team of over 2,600 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Come join our team as our Investigator, Revenue Protection. In this role, you’ll lead our energy theft investigations to support the maintenance of company assets and revenue assurance. From time to time, you may be required to interact with law enforcement and potentially appear in court to represent our company. 

As one of BC’s Top Employers, we’re looking for someone who knows how lead with a strategic and analytical mindset. Join us in transforming B.C.’s energy future. We need collaborators, innovators and leaders like yourself to help us achieve our goal, and join us in rethinking our energy future. 

In year 1, you will:

Conduct investigations and respond to law enforcement requests as required.  Become familiar with our electric service territory, business and technical operations. Focus on collaboration within the Customer Service department.

In year 2, you will:

Continue to build upon relationships with internal and external stakeholders. Provide training or education to staff regarding revenue protection activities. 

What it takes:

A diploma or degree in a related field, such as Law or Business, plus four to seven years experience in the electric industry with related field experience, or an equivalent combination of education, training and experience.  Previous law enforcement experience or demonstrated legal knowledge is considered an asset. Excellent and meticulous investigation skills. A demonstrated ability to exercise judgement and conduct investigations independently. Exceptional interpersonal skills to build and maintain working relationships with internal and external stakeholders.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the page for additional information. 

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our .

#LI-Hybrid



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