![Halifax Water](https://media.trabajo.org/img/noimg.jpg)
Customer Care Representative
1 month ago
Customer Care Representatives (CCRs) are key members of the Customer Care Center working under the direction of the Customer Service Quality Supervisor. A CCR is responsible for contributing to the Utility’s overall success by providing prompt, accurate and professional service that leads to a world‐class customer experience. The Customer Care Representative will identify and respond to customer needs using up to date knowledge of departmental procedures, Halifax Water programs and services including but not limited to, account and billing, metering appointments, payments and collections, as well as Halifax Water Operations.
The Customer Service Representative is required to work evenings (7 hours per day within the
time frame of 8:00 am to 6:00 pm/35 hours weekly).
Reports to:
Customer Service Quality Supervisor or designate
Minimum Qualifications
Education and ExperienceEducation :
Grade 12 or NS Department of Education equivalent and a one year certificate or diploma program in Business Administration from a recognized institution. Other suitable combinations of education and experience may be consideredExperience :
Two years previously related experience in a customer service environment. Experience in general office duties, computers, cash handling and dealing with the public. Other RequirementsCertificates/Licenses/Registrations :
Must be willing to undertake and maintain the following safety training: First Aid WHMIS Additional safety training as identified based on legislative and operational requirements Knowledge, Skills and Abilities Must have a high degree of ability to deal courteously and competently with customers Ability to deal effectively with internal and external customers by phone, electronic means, as well as at the counter/reception area Must have good keyboarding skills with the ability to type and to perform data entry with accuracy Demonstrated ability to communicate effectively Demonstrated ability to work accurately with figures and detailed records Ability to maintain and balance cash work Ability to meet established deadlines and deal with varying workloads and work habits Strong organizational skills with the ability to work in a team environment or independently Good oral, written, and customer service skills General knowledge of a Microsoft Office tools such as word processing, spreadsheet and data base systems; and ability to work in a Windows based environment The ability to de-escalate and resolve customer issues, bring them to closure, or where necessary refer them to the customer complaint process Must maintain a confidential nature of customer accounts and contacts Collection and accounts receivable experience would be an asset-
Customer Care Representative
3 weeks ago
Halifax, Canada Sonova Full timeHalifax, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**! **Who we...
-
Customer Care Representative
3 weeks ago
Halifax, Canada Connect Hearing Full timeHalifax, CanadaCustomer Care Representative - Are you comfortable in a fast-paced retail clinic environment? _ - Are you looking for an opportunity to make a difference? _ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**Who...
-
Customer Service Representative
4 weeks ago
Halifax Regional Municipality, Canada Hertz Full timeWe are looking for Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Wage: $16.50 per hour Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive...
-
Customer Service Representative
1 month ago
Halifax Regional Municipality, Canada Hertz Full timeWe are looking for Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Wage: $16.50 per hour Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive...
-
Customer Care Representative, Term
4 weeks ago
Halifax, Canada Halifax Water Full timeDo you enjoy producing high quality, detailed work based on established standards, guidelines and procedures. This role requires precise, consistent work output that is essential and requires patience and a willingness to handle and complete one task at a time. The job environment is stable, with well-defined processes. Job knowledge and competency is built...
-
Customer Service Representative ASAP HIRE
4 weeks ago
Halifax Regional Municipality, Canada CB Canada Full timeCustomer Service Representative Vibe Marketing is currently hiring for 3-4 vibrant, outgoing and people centred Customer Service Representatives to join our customer service team within the Halifax region. Are you a people person? Do you like a challenge and a role where no two days are ever the same? Are you looking for a new exciting role in customer...
-
Customer Care Representative, Term
3 weeks ago
Halifax, Canada Halifax Water Full timeDo you enjoy producing high quality, detailed work based on established standards, guidelines and procedures? This role requires precise, consistent work output that is essential and requires patience and a willingness to handle and complete one task at a time. The job environment is stable, with well-defined processes. Job knowledge and competency is built...
-
Halifax Regional Municipality, Canada CB Canada Full timePromotions / Customer Service and Sales Representative Do you have experience in retail, sales or customer service? Maybe you have worked as a retail assistant, retail associate, or even a retail supervisor? Vibe Marketing is currently hiring for 3-4 vibrant and outgoing Promotions / Customer Service and Sales Representatives within the Halifax region....
-
Client Care Representative
4 weeks ago
Halifax, Canada Coastal Care Veterinary Emergency & Referral Hospital Full timeCoastal Care Veterinary Emergency & Referral Hospital in Halifax is seeking a seeking a friendly, energetic, and compassionate Veterinary Assistant & Customer Service Representative to join our innovative and dynamic team in a full-time capacity. If you love animals, and enjoy helping people - search no further! The Veterinary Assistant Customer Service...
-
Client Care Representative
2 weeks ago
Halifax, Nova Scotia, Canada Coastal Care Veterinary Emergency & Referral Hospital Full timeCoastal Care Veterinary Emergency & Referral Hospital in Halifax is seeking a seeking a friendly, energetic, and compassionate Veterinary Assistant & Customer Service Representative to join our innovative and dynamic team in a full-time capacity.If you love animals, and enjoy helping people - search no furtherThe Veterinary Assistant Customer Service...
-
Halifax Regional Municipality, Canada Nova Halifax Full timeRetail & Event-Based Customer Service RepresentativeFull-Time/ Entry-Level / On-Site Make 2023 your year with our new retail based customer service position, offering you the potential for rapid advancement and earnings above the national average! If you're over 18, enjoy working with customers, and are up for a new challenge, we'd love to hear from you! ...
-
Halifax, Nova Scotia, Canada Halifax Water Full timeHalifax Water is inviting applicants for a Term Customer Care Representative (approximately 12 months) in the Corporate Services Department. Customer Care Representatives (CCRs) are key members of the Customer Care Center working under the direction of the Customer Service Supervisor. CCRs are responsible for contributing to the Utility's overall success by...
-
Hiring for future talent
1 month ago
Halifax Regional Municipality, Canada Medavie Blue Cross Full timeJULY Start Date For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative...
-
Bilingual Customer Care Representative
2 weeks ago
Halifax, Nova Scotia, Canada EQ Bank | Equitable Bank Full time**Join a Challenger**Being a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...
-
Customer Service Representative
4 weeks ago
Halifax, Canada Lifemark Health Group Full time**Customer Service Representative - Cowie Hill Physiotherapy - pt Health** **Halifax, NS** **Status**:Permanent part-time **Location**:15 Shoreham Lane, Suite 213 **Schedule**:Monday-Thursday **Mandatory requirement**: All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the...
-
Business Development Representative
2 months ago
Halifax Regional Municipality, Canada LifeRaft Full timeWe're on the lookout for a results-oriented and dynamic Business Development Representative to bridge the gap between our Marketing and Sales teams. The ideal candidate is a proactive go-getter with excellent communication skills and a natural ability to connect with others.Your mission? Reporting to the Director, Marketing, uncover fresh business prospects...
-
Business Development Representative
4 weeks ago
Halifax Regional Municipality, Canada LifeRaft Full timeWe're on the lookout for a results-oriented and dynamic Business Development Representative to bridge the gap between our Marketing and Sales teams. The ideal candidate is a proactive go-getter with excellent communication skills and a natural ability to connect with others.Your mission? Reporting to the Director, Marketing, uncover fresh business prospects...
-
Sales Representative
2 months ago
Halifax Regional Municipality, Canada Ascent Halifax Full timeAre you a results-oriented individual with a passion for building meaningful connections and making a positive impact? Join Ascent, a leading agency that partners with both big retailers and non-profit organizations to drive engagement and raise funds for impactful causes. Be part of a team that's dedicated to creating positive change while building...
-
Csr (Customer Service Representative)
2 weeks ago
Halifax, Canada Infinite innovative solutions inc Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and...
-
Customer Care Specialist
4 weeks ago
Halifax, Canada Halifax Veterinary Hospital Full timeThe role of the Client Care Specialist (CCS) is to strengthen the human-animal-veterinary bond through exceptional care. Your role is vital to the success of our hospital as you are the first and last contact the client has with us whether it is in person or on the phone. As a representative of Halifax Veterinary Hospital it is your primary job to ensure...