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Host - Biff's Bistro

1 month ago

Toronto, Canada Oliver & Bonacini Restaurants Full time

/Job Description/g

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The Day to Day:

You exude and warm and welcoming presence, in person and over the phone, even under the busiest of circumstances You’re confident in your communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant. You escort guests to their table, engaging them in friendly conversation You’re detailed oriented and accurately take reservations over the phone and in person You understand that first impression are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris. You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant Other duties as assigned or required.

Qualifications

Proven prior experience in a similar position for at least 6 months High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Organizational skills and ability to multi-task Strong oral and written communication skills Ability to maintain a level of professional urgency and momentum Minimum 1 year experience in customer service, restaurant experience considered an asset Full availability

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