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Retail Supervisor

2 months ago

Squamish, Canada Vail Resorts Full time

 

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Job Benefits

  • Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary:

The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels. 

 

Job Specifications:

 

  • Outlet: Outlet Store - Squamish, BC
    • Squamish is located 45 minutes north of Vancouver and 45 minutes south of Whistler along the Sea to Sky highway.
  • Expected Pay Range: $22.00 - $24.98 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Advanced  

 

Job Responsibilities:

  • Generate sales, and demonstrate and maintain a professional standard of guest service  

  • Responsible for opening and closing store 

  • Evaluate sales trends and create methods for sales growth  

  • Manage retail and rental inventory control and meet or exceed inventory goals 

  • Enforce company cash handling policies and procedures, and other loss prevention policies  

  • Manage sales floor team and rental process 

  • Act as a mentor who can train and lead a sales team with effective communication  

  • Provide great customer service to all guests  

  • Ensure pricing is accurate and current including any and all promotions  

  • Stocks shelves, counters, or tables with merchandise 

  • Other duties as assigned

 

Job Requirements:

  • Previous retail sales experience - required  

  • Previous snow sport industry experience - preferred 

  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required  

  • Ability to maintain a working knowledge of products and trends within the industry  

  • Commitment to exceptional customer service  

  • Basic computer skills 

  • Ability to work a flexible schedule; including nights, holidays and weekends - required 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 504491
Reference Date: 08/27/2024
Job Code Function: [[customString7]]