Product Advisor

3 weeks ago

Markham, Canada AutoCanada Full time
.

Sales Consultant (Product Advisor) 

London Honda
London, Ontario

London Honda  is NOW HIRING outgoing, motivated Sales Consultants to work with our busy sales team. Know in the Honda world as Product Advisors , suitable candidates are high energy people, with a contagiously positive attitude, open availability, and a love for working with and for the public –  if this describes you, we want to talk to you about a career in automotive sales Previous auto sales experience is welcomed too. For over 100 years, the automotive retail industry has been staple across North America with no plans to slow down anytime soon. So what are you waiting for? Earn your true worth in an extremely stable, innovative industry where the only person who can determine your success is YOU

OMVIC certification is a must – in process is good too You MUST possess a valid Ontario driver’s license (G2+) and a clean driving record  1-3 years of experience in a customer-facing role in retail, sales, marketing and/or hospitality is preferred. 

AutoCanada  believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That is why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:

An extremely unique role like no other in the automotive industry Competitive pay plans and a motivated group of AutoCanada employees to work alongside Health & Dental insurance plans Life Insurance Vacation Time available for Full Time AutoCanada team members Employee vehicle purchase & service programs Company-wide appreciation events and contests throughout the calendar year Continued professional development and the opportunity to grow your career with a North American automotive group operating in both Canada and the United States Opportunities for travel within the North American market

ABOUT THE POSITION

Sales Consultants (Product Advisors) interact with potential customers to understand their purchase and vehicle preferences, demonstrate comfort and convenience features, facilitate test drives, and assist with the completion of the necessary paperwork required to complete the sale. Sales professionals strive to meet their monthly sales targets by following a daily work plan that focuses their attention on sales-generating activity and providing excellent customer service from initial contact to final delivery. The primary function of an Sales Representative/Product Advisor is to make customers feel welcome and supported throughout the car-purchasing process; ensuring the customer is satisfied and will continue to use the dealership for their future maintenance and car buying needs.

RESPONSIBILITES

Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’ Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms Maintain an up-to-date customer database to drive current and future automotive sales for the dealership Present used and new cars through test drives, demonstrations, and dealership walk-throughs Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction Stay current on required dealer group and manufacturer training Other duties as assigned by store leadership

QUALIFICATIONS

Must be legally authorized to work in Canada. Must have obtained OR be in process with OMVIC MUST have a valid Ontario Driver’s License Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle Must submit to and adequately pass a pre-employment background and MVR screen prior to employment Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured High school diploma or equivalent required, bachelors degree preferred 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc. Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan

COMPENSATION

PAID TRAINING  for your first 3 months – Earn while you learn Competitive pay plan that pays on volume – the more you sell the more you earn Opportunities to earn monthly and quarterly spiffs from the dealership and from the OEM Yearly bonus opportunity based on overall store performance

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