Client Advisor

2 weeks ago

Port Alberni, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity? 
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking,  As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty. 
  
What will you do? 
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities 
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business 
Respond to client-initiated contact, assisting them with a full range of financial transactions 
Actively listen and engage clients in conversation to further understand their individual needs 
Proactively take ownership of resolving and preventing client banking problems 
Cultivate and maintain relationships with partners to make the most of business opportunities and referrals 
  
What do you need to succeed? 
Must-have 
Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment 
Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients 
Flexibility, eagerness to learn, strong personal ethics, and a hunger for success 
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) 
Must be able to work all business hours 
  
Nice-to-have 
Track record in building rapport and maintaining client relationships within the financial or service industry 
Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) 
  
What’s in it for you? 
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits 
Continued opportunities for career advancement 
World-class sales training, coaching, and development opportunities 
Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training 
Opportunity to achieve great success and grow your career with RBC 
  
  
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager. 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Address:

2925 3 AVE:PORT ALBERNI

City:

PORT ALBERNI

Country:

Canada

Work hours/week:

30

Employment Type:

Part time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-05-13

Application Deadline:

2024-05-27

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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