Client Advisor
2 weeks ago
Job Summary
Job Description
What is the opportunity?Â
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, Â As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether youâre demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.Â
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What will you do?Â
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunitiesÂ
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain businessÂ
Respond to client-initiated contact, assisting them with a full range of financial transactionsÂ
Actively listen and engage clients in conversation to further understand their individual needsÂ
Proactively take ownership of resolving and preventing client banking problemsÂ
Cultivate and maintain relationships with partners to make the most of business opportunities and referralsÂ
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What do you need to succeed?Â
Must-haveÂ
Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environmentÂ
Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clientsÂ
Flexibility, eagerness to learn, strong personal ethics, and a hunger for successÂ
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)Â
Must be able to work all business hoursÂ
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Nice-to-haveÂ
Track record in building rapport and maintaining client relationships within the financial or service industryÂ
Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)Â
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Whatâs in it for you?Â
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Â
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefitsÂ
Continued opportunities for career advancementÂ
World-class sales training, coaching, and development opportunitiesÂ
Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and trainingÂ
Opportunity to achieve great success and grow your career with RBCÂ
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RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.Â
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital LiteracyAdditional Job Details
Address:
2925 3 AVE:PORT ALBERNICity:
PORT ALBERNICountry:
CanadaWork hours/week:
30Employment Type:
Part timePlatform:
Personal and Commercial BankingJob Type:
RegularPay Type:
SalariedPosted Date:
2024-05-13Application Deadline:
2024-05-27Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
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