Parts Technical Specialist

6 months ago

Dartmouth, Canada Toromont Cat Full time

Toromont Cat is looking for a Parts Technical Specialist to join our team The Parts Technical Specialist will provide lead role to all Parts technical inquiries and will collaborate with Product Support Operation Leaders, including Mine sites, across ECAN to ensure timely Parts technical inquiry resolution and best in class parts technical support, training to our Toromont Parts people across all verticals and Product Lines.

As a Parts Technical Specialist, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority. Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for health and safety, environmentally sound and healthy work behaviors in support of Toromont's Health and Safety Policies, Programs and initiatives, ensure to provide insights on incident issues if they include Parts issue.

Provide leadership in the Parts Technical Training to ensure KPI targets are met by training, coaching our Parts people and Mining Analysts to meet and exceed customer and business expectations and how to utilize Machine Parts List.

Increase customer experience and follow up on quality of Parts Technical support with branch operational leadership. Document, with the support of the branches such issues and establish action plans that will lead to permanent solutions. Identify and resolve issues by initiating corrective actions when necessary, working closely with Caterpillar Product Group to determine alternate solutions for non-available parts.

Act as a main point of contact between Toromont and Caterpillar Parts Engineering to ensure Parts issues and problems are communicated and resolutions occur in a timely fashion.

The main lead role for all Parts Portions of the NPI process throughout Toromont Territories. Supply Branches with RDSL to all new units. Coordinate with Caterpillar all MPI review to facilitate add-to-stock decisions based on CAT recommendations.

Review and decide on large dollar component purchases to validate requirement and properly identify alternate solution. Identify alternate parts for customers for discontinued or multi configuration items.

Must-haves for this role:

5 years’ experience in Parts processes.

Mechanical engineering background study or equivalent

Caterpillar machinery knowledge

Strong Technical aptitude

Exceptional communication skills

Experience in CAT Parts systems

About Toromont Cat

With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success

  • Parts Technical Specialist

    1 month ago

    Dartmouth, Canada Toromont Cat Full time

    About the RoleToromont Cat is seeking a highly skilled Parts Technical Specialist to provide expert technical support and guidance to our team. As a key member of our Parts Technical team, you will be responsible for leading technical inquiries, collaborating with Product Support Operation Leaders, and ensuring timely resolution of Parts technical issues.Key...

  • Parts Specialist

    6 months ago

    Dartmouth, Canada NAPA Auto Parts Full time

    **Company Description** A position for people who like to give advice** Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the...

  • Procurement Specialist

    6 months ago

    Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales / warehouse outlets and 15 service facilities from coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking a...

  • Technical Publications Specialist

    3 weeks ago

    Dartmouth, Canada Fleetway Full time

    The Fleetway Technical Publications team are developing the Technical Publications for the next generation of the Royal Canadian Navy Ships. We offer a modern environment for the creation of Technical Publications using leading-edge technology. If you have an understanding of the S1000D standard and its requirements, knowledgeable in Interactive Electronic...

  • Procurement Specialist

    6 months ago

    Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales / warehouse outlets and 15 service facilities from coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking a...

  • Procurement Specialist

    6 months ago

    Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales / warehouse outlets and 15 service facilities from coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. **Details**: - Maintain optimal...

  • Intermediate Technical Specialist

    1 week ago

    Dartmouth, Canada Thales Full time

    Location: Halifax - Wilkinson, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's...

  • Technical Publications Specialist

    4 weeks ago

    Dartmouth, Canada Fleetway Engineering Full time

    The Fleetway Technical Publications team are developing the Technical Publications for the next generation of the Royal Canadian Navy Ships. We offer a modern environment for the creation of Technical Publications using leading-edge technology. If you have an understanding of the S1000D standard and its requirements, knowledgeable in Interactive Electronic...

  • Technical Business Development Specialist

    2 months ago

    Dartmouth, Canada EfficiencyOne Full time

    **We transform the way people use energy.** - Transforming the way people use energy begins with our people. At EfficiencyOne, we are not just dedicated, but deeply committed to building a culture of diversity, equity, and inclusion that is representative of the customers and communities we serve. As an organization that values and respects the unique...

  • IT Technical Support Specialist

    6 months ago

    Dartmouth, Canada Acadian Seaplants Limited Full time

    Do you want to work for a company with engaged and passionate employees who lean in everyday? Now, imagine working for a company where you can positively impact the health and growth of all living things while protecting the environment. That's what the employees of Acadian Seaplants are proud to do each day. For twenty consecutive years, Acadian...

  • Marine Electrical Systems Technical Specialist and

    5 months ago

    Dartmouth, Canada Thales Canada Inc., Defence and Security Full time

    Location: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **Position...

  • Marine Mechanical Systems Technical Specialist and

    5 months ago

    Dartmouth, Canada Thales Canada Inc., Defence and Security Full time

    Location: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **Position...

  • Parts Specialist

    6 months ago

    Dartmouth, Canada Diesel and Auto Electric Limited Full time

    Diesel & Auto Electric, Dartmouth, NS We are looking for a full-time **Parts Specialist **to join our team! Our Parts Specialists work 45 hours per week 8am-5pm, Monday through Friday, with weekends off. Diesel and Auto Electric Limited is a highly successful locally owned and operated automotive aftermarket business that has continued to build upon its...

  • Technical Support Specialist

    4 weeks ago

    Dartmouth, Canada MetOcean Telematics Full time

    Dartmouth, NS (On-Site) MetOcean Telematics Limited (MetOcean) contributes to the worldwide effort to better understand, assess, monitor, and connect our planet. Our mission is to connect the world without limits. We ensure critical data is transmitted, received, and processed in the fastest and most reliable manner possible anywhere in the world. We value...

  • Marine Technical Specialist

    6 months ago

    Dartmouth, Canada IORE Full time

    **Marine Technical Specialist** **COVE** **Halifax, Nova Scotia** **Who is COVE?** Since its inception in 2018, COVE has dedicated itself to fostering collaboration among individuals, concepts, resources, and assets to drive solutions and sustainable advancement within Canada's marine sector. At the forefront of building a thriving network, COVE has played...

  • Naval Combat Systems Technical Specialist and Life

    5 months ago

    Dartmouth, Canada Thales Full time

    Location: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **Position...

  • Technical Specialist, Combat Systems/c4isr

    5 months ago

    Dartmouth, Canada Thales Full time

    Location: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **This...

  • Credit & Collections Specialist

    6 months ago

    Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales / warehouse outlets and 15 service facilities from coast to coast, **Parts for Trucks** offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking an...

  • Marine Electrical Systems Technical Specialist and

    6 months ago

    Dartmouth, Canada Thales Full time

    Location: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **Position...

  • Accounts Receivable Specialist

    3 months ago

    Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales/warehouse outlets and 15 service facilities from coast to coast, **Parts for Trucks** offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking an...