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Business Analyst

4 months ago

Halifax, Canada Haleon Full time

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours.

Care to join us. It isn’t a question.

This is an exciting time to join and help shape the future of the world’s newest and largest consumer healthcare company, that’s 100% focused on everyday health. Come and be part of something special.

Business Analyst (Commercial Excellence)

Location: Poland, Poznań

This role sits within the Global Digital & Tech Organisation and specifically within the Customer, Consumer & Expert product organisation. The Sales Force Excellence Tribe is responsible fordesigning and Implementingdigital & tech products that are used by our Sales Reps and Merchandisers in the fieldto distribute and sell our products to retail outlets and pharmacies globally. The objective is to increase effectiveness and efficiency of our Reps and drive sales growth for Haleon.

You will develop a deep understanding of user needs and business processes,identifyingbusiness problems and pain points. You will create user storiesand work with our engineering teams to identifyand develop solutions that address the needs of our users. You will have an agile mindset and a can-do attitude, and you will be passionate about solving business challenges through technology.Most of your time will be spent working on our Sales CRM and Next Best Action Analytics products, but you must be flexible to work on other products acrossthe Tribe if the need arises.

Key Responsibilities

Undertake customer research to understand customer needs (jobs to be done, problems to solve) and identify opportunities to add value.

Develop detailed user requirements/user stories and ensure that these are clearly documented and understood by the business stakeholders and engineering teams.

Work with our engineering teams to designnew solutions, features, or enhancements that deliver an exceptional user experience.

Review the solution design with business stakeholders to get their buy-in and agreement.

Participate in agile sprint ceremonies to plan the sprint and refine the backlog.

Participate in testing to ensure the solution or feature meets the needs of our users.

Plan & co-ordinate user acceptance testing with business stakeholders. 

Pro-actively look for ways to address impediments / blockers that may slow down delivery and / or impact delivery timelines.

Build strong cross functional partnerships with key business stakeholders as well as other tech teams. 

Maintain high credibility and deliver real value by shipping product that make our users’ lives easier.

Required Experience 

Min. 3-5 years’ experience in business analysis/ product role

Good understanding of commercial business processes 

Solid and proven experience in agile delivery 

Experience in Salesforce.com, Veeva or other CRM / Salesforce automation solutions

Experience in thedelivery of data & analytics products

Excellent communication & collaboration skills with an ability to gain the respect buy-in from your stakeholders

Strong problem-solving skills and willingness to get the job done

Calm under pressure and able to manage competing demands

Bachelor’s or master’s degree in information technology, Computer Science or Business.

Desired Experience 

Proven work experience in a product management role

Experience in the Healthcare and / or Fast-Moving Consumer Goods Industry 

Ability to see the big picture and think beyond immediate area of responsibility

Experience in the visualisation of analytics insights and metrics in operational systems & BI visualisation tools such as Microsoft Power BI

Rich experience in design thinking and product discovery, including user research, persona and journey development, and UX & UI 

Please provide your CV in English.

Note you need to be located in Poland

Opportunities for growth:

None of us should ever feel like we are standing still. Instead, we want Haleon to be a place where we feel like we are always progressing.

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes:

Career at one of the leading global healthcare companies

Contract of employment

Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement)

Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities)

Family benefits (extra parental leave, caregivers' policy)

Life insurance and pension plan

Open and inclusive environment which is supportive and welcoming of all diversity strands (gender, race, ethnicity, sexuality, disability, or any other characteristic)

Private medical package with additional preventive healthcare services for employees and their eligible counterparts

Sports card (Multisport)

Personalised learning approach

Supportive community and integration events

< our philosophy to hybrid work

#Li-hybrid

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.