Cleft Service Co-Ordinator
4 weeks ago
Job summary
An exciting opportunity has arisen for enthusiastic, organised and motivated individual to join the Cleft Palate Team within the Plastic Surgery Department as Cleft Service Co-ordinator on a fixed term/secondment opportunity contract.
Interview Date: 18 December 202437 hours 30 minutes/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.NO AGENCIES PLEASE
Main duties of the job
This role involves working closely with medical and nursing staff. Post holder will be required to provide an efficient administrative service to the Consultants and the full Cleft Team.
Key elements of this role include: co-ordination of the northern part of the Northern and Yorkshire Cleft Lip and Palate Service and manage the non-clinical aspects of the service; co-ordinating the activities of the multi-disciplinary Cleft Lip and Palate Service Team, to ensure provision of an efficient, timely and seamless service for children with cleft lip and palate.
The post-holder will work closely with the Lead Clinician to facilitate the planning, organisation and delivery of services. You will be a central point of contact for the service.
You will coordinate the provision of an efficient and effective administrative service to support the planning, organisation and delivery of care for these children.
The ability to work independently and follow the policies and procedures for the department is essential. The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.
This role has lots of variety and ad-hoc demands and the post holder must possess excellent time management and planning skills. The position provides the opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills.
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
To coordinate northern part of the Northern and Yorkshire Cleft Lip and Palate Service and manage the non-clinical aspects of the service coordinating the activities of the multi-disciplinary Cleft Lip and Palate Service team, to ensure provision of an efficient, timely and seamless service for children with cleft lip and palate. To work closely with the Lead Clinician to facilitate the planning, organisation and delivery of services. To support the Lead Clinician in their role as lead of the service ( through coordination of audit and liaison with the joint service providers in Leeds). To provide a central point of contact for the service and to be the first point of contact for new referrals, notifying the team when a new baby is born and organising appropriate visits. To coordinate the provision of an efficient and effective administrative service to support the planning, organisation and delivery of care for these children. Attend regional clinics as appropriate with the cleft team to coordinate clinic and review appointments. To ensure that all information for corporate, regional and national requirements is maintained accurately and appropriately stored. To be a member of the cleft steering group and with that group support the delivery of a high quality service by the multi-disciplinary team. The post holder must work within the policies and procedures of the Trust.As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
KNOWLEDGE
Essential
Experience and Knowledge of electronic record keeping (inc. databases and spreadsheets)
SKILLS
Essential
Effective Communication and organisation skills Diary management and organisation skills Report Writing Skills
EXPERIENCE
Essential
Experience as a secretary or data administration coordinator or similar role in hospital setting Proven Coordination experience Previous experience of team working
Desirable
Previous NHS experience Experience of PAS system Experience of service development and or change management Experience of audit
Experience of audit
Essential
Diploma, NVQ Level 3 or equivalent level of knowledge RSA 3 or equivalent keyboard skills or equivalent level of experience and advanced keyboard skills ECDL or equivalent Driving Licence (travel to Outreach Clinics will be required)-
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