Change Lead

4 weeks ago

Burlington, Canada GTT, LLC Full time
PURPOSE OF JOB: To ensure and enable effective change management to successfully implement BOT in the countries. Responsible for supporting and facilitating in planning, managing risks & issues, and overseeing the implementation of the project changes to individual countries. To drive an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empo wered ASSIGNMENT: Job specific key tasks and responsibilities Key Tasks:
  • Work closely with project manager and other central cluster resources, to secure focus on people, change, communication and training is included in the project plan.
  • Coordinate the knowledge areas from internal/central BOT team to support countries to deliver change elements according to project plan - people, change, communication and training
  • Coach and mentor the local countries change lead and the project team to ensure that effective readiness and change plans are created and realised
  • Facilitate and guide countries to complete a stakeholder analysis including engagement plan
  • Guide, coach, mentor the countries to identify local change impacts based on change impacts identified by the project.
  • Follow up that identified change impacts are included in local communication and the engagement plan
  • Facilitate and guide countries in scheduling training and follow up on participation to secure relevant co-workers have been assigned for training
  • Ensure that the countries implementation network is established, sustained and supported during and after the implementation
  • Record and manage risks and issues related to transition and change, define mitigations and drive necessary corrective actions
Responsibilities:
To deliver:
  • Secure aligned and integrated P&BR approach and materials are in place
  • Localised change management tools/materials in place and realised in country (CIA, communication & engagement plan)
  • Country has an active Implementation Network in place
  • Overall Training approach available and used for training scheduling
  • Track, monitor/follow up on progress of the P&BR areas in the project plan
COMPETENCES Capabilities and Knowledge
  • Strong knowledge in project-, process- and stakeholder management tools and techniques to create and implement change activities and manage stakeholders
  • Strong knowledge of how to create, implement and follow up on rules and practices
  • Strong knowledge understanding the local country organisation, it's stakeholders and Ingka retail business (landscape and business tools, processes and cycles)
  • Ability to understand the complexity of Ingka business and the role of change as an integrated part of the business
  • Ability to lead and work in the "unknown and deal with a high amount of ambiguity during certain phases of transformation
  • Ability to handle multiple topics and changing priorities/deadlines
  • Ability to facilitate, coach provide feedback to create trustful relationships and networks
Key previous experience and proven skills
  • Proven advanced training in change management or equivalent
  • 2-5 years of experience in internal and external change implementations
  • Experience in project and implementations
  • Solid experience with leading in change and organisational transformation
  • Solid organisational skills including attention to detail and multi-tasking skills
  • Knowledge of IKEA Brand, culture and value
  • Strong communication skills in English (spoken and written

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