Senior Analyst, Supply Chain

7 months ago

Boucherville, Canada Loblaw Companies Limited Full time

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

Titre de l'offre d'emploi : Analyste Senior Bilingue (Supply Chain logistic)

Rôles :

Configurer et assurer le support des utilisateurs pour les logiciels décrits ci-dessous.

(intégrer la logistique transport Loblaw actuelle).

Assurer un support logistique des systèmes qui reflète les besoins opérationnels (ex. Trimble à venir, Samsara, TMS, EDI et toutes applications connexes). Mise à niveau des logiciels. (maintien et configuration) Répondre aux utilisateurs dans des délais raisonnables selon la nature de la demande. Respecter les protocoles de test et l'interdépendance des logiciels pour garantir l'intégration adéquate des solutions de configuration corrective dans les logistiques des systèmes en production. Soutenir la configuration des environnements de tests lors de projets d'intégration ou de déploiement de nouvelles solutions. Tester toutes les nouvelles configurations dans un environnement de test pour éviter, ou du moins minimiser et communiquer tout impact négatif sur l'environnement de production. Évaluer, trier, prioriser et suivre les demandes opérationnelles en transport, proposer des solutions et les mettre en œuvre, y compris la rédaction et l'explication des processus, la réalisation d'audits, l'établissement de nouvelles métriques, etc. Diffuser les solutions novatrices éprouvées aux utilisateurs. Gérer la conformité et les droits d'accès des utilisateurs en fonction de leur rôle. Documenter les plans de tests, les simulations et les mises à niveau des configurations, et coordonner leur mise en œuvre avec les équipes TI et/ou opérationnelles si nécessaire. Travailler avec les TI pour maintenir à jour les documents techniques tels que les documents de spécifications, les matrices de traçabilité, etc. Élaborer et documenter des procédures (SOP) sous forme d'aide-mémoire, d'instructions de travail, de guides d'apprentissage et de simulations. Auditer les configurations appliquées par l'équipe pour détecter et corriger les anomalies susceptibles de causer des problèmes opérationnels.

Compétences et aptitudes recherchées :

Compétences en communication interpersonnelle (orales et écrites) :Inspire un haut niveau de responsabilité (autonomie pour lui-même et ses collègues).Etc. Aptitudes dans l'organisation et la gestion de projets. Capacité d'analyse, de priorisation et de coordination des demandes des usagers opérationnels et des "super usagers" régionaux. Bonne maîtrise de la pensée conceptuelle systémique : Pensée stratégique et technique développée; Capacité à évaluer, comprendre et accompagner les usagers dans la résolution de problèmes liés à la logistique système transport; Expérience dans l'extraction et l'analyse d'un très grand volume de données; Capacité à isoler les exigences clés de l'entreprise et à poser des questions de compréhension; Capacité à développer des initiatives pour résoudre des problèmes et améliorer les configurations logicielles; Bonne aptitude à gérer les risques; c’est-à-dire une capacité à développer des solutions globales pour anticiper et éviter des impacts négatifs; Etc. Habileté à rédiger des documents techniques tels que des plans de tests, des spécifications de besoins et d'analyses logicielles, des procédures de maintenance, des instructions de travail, etc. Bonne connaissance d'Excel, d'Access, d'Oracle et de Requête SQL. Bilinguisme français-anglais requis. Disponibilité pour voyager de Montréal à Toronto pour l'implantation du système Trimble, et occasionnellement par la suite.

Job Posting Title: Senior Analyst, Bilingual (Supply Chain Logistics)

Roles:

Configure and provide user support for the software described below.

(integrate current Loblaw transport logistics).

Provide logistical support for systems that reflect operational needs (e.g., upcoming Trimble, Samsara, TMS, EDI, and all related applications). Software upgrades (maintenance and configuration) Respond to users in a timely manner based on the nature of the request. Adhere to testing protocols and software interdependencies to ensure proper integration of corrective configuration solutions into production system logistics. Support the configuration of test environments during integration projects or deployment of new solutions. Test all new configurations in a test environment to avoid, or at least minimize and communicate, any negative impact on the production environment. Evaluate, sort, prioritize, and track operational requests in transportation, propose solutions, and implement them, including drafting and explaining processes, conducting audits, establishing new metrics, etc. Disseminate proven innovative solutions to users. Manage user compliance and access rights based on their role. Document test plans, simulations, and configuration upgrades, and coordinate their implementation with IT and/or operational teams if necessary. Work with IT to keep technical documents such as specification documents, traceability matrices, etc., up to date. Develop and document procedures (SOP) in the form of checklists, work instructions, learning guides, and simulations. Audit the configurations applied by the team to detect and correct anomalies that may cause operational issues.

Skills and Qualifications:

Interpersonal communication skills (oral and written):Inspires a high level of responsibility (autonomy for oneself and colleagues).Etc. Skills in organization and project management. Ability to analyze, prioritize, and coordinate requests from operational users and regional "super users." Good mastery of systemic conceptual thinking:Developed strategic and technical thinking;Ability to assess, understand, and assist users in solving problems related to transportation system logistics;Experience in extracting and analyzing a very large volume of data;Ability to isolate key business requirements and ask clarifying questions;Ability to develop initiatives to solve problems and improve software configurations;Good risk management skills; i.e., ability to develop global solutions to anticipate and avoid negative impacts;Etc. Ability to write technical documents such as test plans, requirements specifications and software analyses, maintenance procedures, work instructions, etc. Good knowledge of Excel, Access, Oracle, and SQL Query. French-English bilingualism required. Availability to travel from Montreal to Toronto for the implementation of the Trimble system, and occasionally thereafter.

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Full time

Type of Role:

Regular

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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