Operations Assistant

3 weeks ago


Drayton, Canada Hensall Co-op Full time

Hensall Co-op is seeking a dynamic individual to become an integral member of our team The Operations Assistant is a key member of the team, providing a high degree of customer service for crop inputs, in addition to food grade contracts. This position works with Location Manager, Field Marketers, and other Hensall Co-op locations to ensure administrative procedures and financial controls are being followed.

Job Duties and Responsibilities:

Administer the billing of point of sale for fertilizer, crop protection products, crop services at the Drayton location Assist customers with inquiries and concerns both over the phone and in person Prepare fertilizer blend orders and operate the fertilizer blender Input point of sale invoicing Receiving of grain including weighing, grading, and moisture testing Work in conjunction with Field Marketers and Location Manager to organize and arrange delivery of crop inputs Administration of Food Grade products and Commercial Grains for inbound shipments Assist with sales/order processing for crop inputs and crop procurement Work closely with Field Marketers on sales of fertilizer, seed, chemicals, and crop protection products Assists Location Manager and Field Marketers with administrative functions including preparing and entering prepayments and reconciling Administration and reconciliation of crop protection products and other products that are shipped to other Hensall Co-op locations Ensure office is kept in orderly, organized fashion, including maintaining files properly Complete bank deposits Assist customers with loading and unloading of product Ensuring the warehouse area is kept clean and always organized Assist where needed to train new employees Contact customers via telephone for various programs Understand and follow all HC Health and Safety and Environmental policies and procedures All other duties as assigned

Job Requirements:

Excellent verbal and written communication skills Computer skills, including strong proficiency in MS Word and Excel Enthusiastic, courteous manner with customers, members, and co-workers Knowledge of office/administrative procedures Strong organizational and multi-tasking skills High degree of accuracy Ability to perform sales tasks and service existing accounts General agricultural and cropping knowledge

Required Qualifications:

Valid G License High School Diploma or equivalent Previous experience in a customer service position Agricultural background considered an asset
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