Operations Assistant

2 weeks ago


Drayton, Canada Hensall Co-operative Full time

Hensall Co-op is seeking a reliable individual to become an integral member of our team This position is fulltime, working out of the Drayton location. The Operations Assistant is a key member of the team, providing a high degree of customer service for crop inputs, in addition to food grade contracts. This position works with Location Manager, Field Marketers, and other Hensall Co-op locations to ensure administrative procedures and financial controls are being followed.

**Job Duties and Responsibilities**:

- Administer the billing of point of sale for fertilizer, crop protection products, crop services at the Drayton location
- Assist customers with inquiries and concerns both over the phone and in person
- Prepare fertilizer blend orders
- Receiving of grain including weighing, grading, and moisture testing
- Administration of Food Grade products and Commercial Grains for inbound shipments
- Assist with sales/order processing for crop inputs and crop procurement
- Work closely with field marketers on sales of fertilizer, seed, chemicals, and crop protection products
- Assists Location Manager and Field Marketers with administrative functions including preparing and entering prepayments and reconciling
- Administration and reconciliation of crop protection products and other products that are shipped to other Hensall Co-op locations
- Complete bank deposits
- Assist customers with loading and unloading of product
- Ensuring the warehouse area is kept clean and always organized
- Contact customers via telephone for various programs
- All other duties as assigned

**Job Requirements**:

- Excellent verbal and written communication skills
- Computer skills, including strong proficiency in MS Word and Excel
- Enthusiastic, courteous manner with customers, members, and co-workers
- Knowledge of office/administrative procedures
- High degree of accuracy
- Ability to perform sales tasks and service existing accounts
- General agricultural and cropping knowledge

**Required Qualifications**:

- High School Diploma or equivalent
- Previous experience in a customer service position
- Agricultural background considered an asset
- Forklift License (or willingness to obtain)
- Valid G Driver’s License

Hensall Co-op is committed to employment equity and encourages members of the four designated groups to apply. Accommodation will be made upon request.

Work Location: In person


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