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Consultant Services Manager

4 months ago

Markham, Canada PTAG Full time
PTAG is a Project Management Advisory & Services firm, which is recognized in the industry by Project & Construction Management Industry think-tanks, innovative service delivery partners and world leading industrial clients.  We are looking for a Consultant Services Manager to help us expand our presence with our clients. We seek Project Professionals who will align with our corporate mission, vision & values:

Our mission is to help our clients ensure successful delivery and efficient operation of their major capital projects. Our goal is to employ innovation and strategic thinking by capital project subject matter experts to deliver optimum project results.
PTAG’s vision is to help our clients become global leaders in the selection, planning, and execution of their capital and sustaining projects.
Our values include:
  • Safety: The safety of our employees, suppliers and clients is our top priority
  • Collaboration: Creating true partnerships with our clients and service providers
  • Leadership: Improving project performance through the application of best practices
  • Accountability: Being accountable to our clients for every aspect of an engagement
  • Client Satisfaction: Delivering 100% client satisfaction on every project
  • Integrity: Open and clear communication in every aspect of our business

Location: Markham, ON

Type of Employment: Contract – Maternity leave

Role & Responsibilities:
Manage employee onboarding and offboarding process which includes:
  • Oversee the generation of contracts and addendums detailing all responsibilities, compensation rates, work schedules and other project or engagement details as needed.
  • Ensure that background checks, site specific training and compliance requirements are met and communicated with the team.
  • Communicate with other departments to gather necessary information to onboard new employees/consultants onto new projects and assignments.
  • Update company database with new hire information.
  • Coordinate relocation and redeployment of new employees as needed.
  • Actively gather and process feedback from new hires on the onboarding process and recommend improvements where required.
  • Act as point of Contact for employees, consultants, and new hires.
  • Respond to staff inquiries regarding HR policies, employee benefits, and other HR-related matters.
  • Keep up to date with HR policies and regulations and work with operations to update policies accordingly.
Compliance:
  • Collaborate with other departments to identify Client specific compliance requirements.
  • Monitor and ensure that the Company is following compliance requirements.
  • Oversee compliance boards and ensure updates are completed on time, maintaining a positive score.
  • Set up training sessions for employees when mandatory to meet compliance requirements and ensure that required certificates are up to date.
  • Stay up to date on industry research and update Company policies as required.
  • Maintain up to date insurance documents.

Qualifications / Requirements:
  • College or University diploma or degree in Contracts Administration, Project Management, Business Administration or Human Resources.
  • A Degree in Legal or a Paralegal would be beneficial.
  • Experience with work permits/visas, MOB/DEMOB requirements would be ideal. 
  • Minimum 2 years experience in contract administration
  • Good understanding of contracts preferred.
  • High degree of discretion dealing with confidential information
  • Excellent written and verbal communication skills – willingness and ability to pick up the phone when necessary to resolve issues and follow up with Consultants.
  • Ability to multi-task and adhere to deadlines when required.
  • Ability to provide timely and accurate feedback to Reporting Manager, Consultants and Account Managers
  • Familiarity with Vendor Management Systems (VMS) preferred.
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Pleasant and professional demeanor with an ability to work cooperatively with others.

PTAG is growing and seeking project professionals who want to join a fast paced, innovative, and team-oriented company. PTAG provides industry competitive salaries and a comprehensive benefits package including an employee share purchase plan. PTAG provides an environment to develop and grow professionally and personally.