![Nordia Inc.](https://media.trabajo.org/img/noimg.jpg)
Bilingual Directory Assistance Representative
6 days ago
Bilingual Directory Assistance Representative
Job Locations CA-NB-Moncton ID 2024-4081 Category Customer Service/Sales
Overview
Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we have an excellent opportunity for you with the Nordia Moncton team.
As a bilingual directory assistance agent , you will be responsible for providing support to all users of the network covered by Canada's leading residential telecommunications provider. This is an ideal position for someone with excellent communication skills and the ability to provide clear and accurate information.
What we offer:
A competitive salary of $18.50/hour (includes bonuses of $3.20/hour of work); A night premium of $1.50/hour and a weekend premium of $0.25/hour; An exceptional work environment: bright, spacious, relaxation areas, gym, games room and more; Fully paid training - we take the time to support you to ensure your success; Complete benefits plan after six (6) months of service, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.
Responsibilities
Your typical day :
Answer calls and provide the following services:Directory assistance (411);International call transfer (0);Emergency call forwarding (911). Perform various tasks simultaneously such as:Listen actively to the request and question, as needed, to clarify what is being sought;Do a search in the computerized application and take note of the information in the required fields. Demonstrate rigour in the respect of the various objectives and procedures established; At all times, offer courteous and professional service and support in line with the expected quality standards; When necessary, identify and communicate irregular situations.
Qualifications
What you need to succeed:
Eligibility criteria :Be available to work full-time Monday to Sunday, 6:00 a.m. to 10 p.m. EST – please note that, as a 24/7 business line, you may be required to work night shifts ( 10 p.m. to 6:00 a.m. ) depending on business needs;Reside near the to be able to commute every work day ;Fluently bilingual (English and French) with excellent oral and written communication skills, to be able to communicate effectively with callers and professionals across Canada. Typing speed of 30 words/minute; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths High school diploma or equivalent;Training start date: July 29th
Why Nordia?
People are what make Nordia special. And we’re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That’s why we have the highest employee loyalty and highest satisfaction in the industry. In 2023, for the tenth year in a row, 8 out of 10 Nordia employees said they would recommend us as an employer to their friends and family. In 2018, Nordia was the first company in its industry to be recognized by Waterstone as one of Canada's Most Admired Corporate Cultures, winning again in 2021 and recertified in 2022 and 2023.
Want to know more about our career opportunities and what makes Nordia the best place to work? to learn more
#UP
Options
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Online applications only Share:-
Salisbury, NB, Canada Nordia, Inc. Full time €3Overview: Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we have an excellent opportunity for you with the Nordia Moncton team. As a bilingual directory assistance agent , you will be responsible for providing...
-
Sales Representative
4 weeks ago
Salisbury, Canada Nordia, Inc. Full timeOverview: Every day, thousands of Nordia representatives deliver solutions and build trust with our professional partners' clients across Canada. Do you have an interest and solid experience in sales? You have mastered the art of negotiation and aren't afraid to refute objections? If you answered yes, we are currently looking for people like you who have a...
-
Sales Representative
1 month ago
Salisbury, Canada Nordia, Inc. Full timeOverview: Every day, thousands of Nordia representatives deliver solutions and build trust with our professional partners' clients across Canada. Do you have an interest and solid experience in sales? You have mastered the art of negotiation and aren't afraid to refute objections? If you answered yes, we are currently looking for people like you who have a...
-
Sales Representative
4 weeks ago
Salisbury, Canada Nordia, Inc. Full timeOverview: Every day, thousands of Nordia representatives deliver solutions and build trust with our professional partners' clients across Canada. Do you have an interest and solid experience in sales? You have mastered the art of negotiation and aren't afraid to refute objections? If you answered yes, we are currently looking for people like you who have a...
-
Bilingual Customer Service Representative
4 weeks ago
Salisbury, New Brunswick, Canada Perativ Full timeSalary: JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...
-
Bilingual Customer Service Representative
2 months ago
Salisbury, New Brunswick, Canada Perativ Full timeSalary: JOB SUMMARY Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...
-
Full Time Representative
5 days ago
Salisbury, NB, Canada Nordia, Inc. Full time €3If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we have an excellent opportunity for you with the Nordia Moncton team. As a bilingual directory assistance agent , you will be responsible for providing support to all users of the network covered by Canada's leading residential...
-
Salisbury, Canada Nordia, Inc. Full timeAperçu: Vous possédez d’excellentes capacités d’écoute ainsi qu’une habileté pour le multitâche? Si vous avez un réel désir d’aider les autres et êtes à la recherche d’une carrière entièrement axée sur le service à la clientèle, nous avons une excellente opportunité pour vous au sein de l’équipe de Nordia Moncton. En tant...
-
Assistant Manager
4 weeks ago
Salisbury, New Brunswick, Canada Circle K Full timeStore : 2986 Fredericton Road, Salisbury, New Brunswick E4J 2G1Assistant Manager As an Assistant Manager, you will enjoy:Medical, Vision, Dental, & Life Insurance/long term DisabilityLarge, stable employerOpportunities for fast career advancementTraining and developmentTask varietyWeekly payEmployee discountScholarship programYears of service Recognition...
-
Weekend Dispatcher
2 months ago
Salisbury, New Brunswick, Canada Perativ Full timeSalary: JOB SUMMARYSince 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) major retailers (Walmart, Rexall, Sobeys, etc.) and just about any other type of business you can imagine who would support at ATM, Perativ provides services to more...
-
Weekend Dispatcher
4 weeks ago
Salisbury, New Brunswick, Canada Perativ Full timeSalary: JOB SUMMARYSince 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) major retailers (Walmart, Rexall, Sobeys, etc.) and just about any other type of business you can imagine who would support at ATM, Perativ provides services to more...
-
Post Office Assistant
2 weeks ago
Salisbury, Canada Canada Post - Postes Canada Full timeJob Requisition Id: 178799 Business Function: Retail Primary City: Salisbury Other Location(s): Province: New Brunswick Employment Type: Temporary - New Employment Status: Term Language Requirement: English Essential Employee Class and Level: RVSGD11 - Level 1 Working Hours: On Call no guaranteed hours Number of Vacancies: 1 **Salary**: 18.44 Job Closing...
-
Représentant(e) en vente
4 weeks ago
Salisbury, NB, Canada Nordia, Inc. Full time €19Aperçu: Chaque jour, des milliers de représentant(e)s Nordia offrent des solutions et établissent un lien de confiance avec les clients de nos partenaires professionnels partout au Canada. Vous êtes reconnu(e) pour votre côté amical et vous aimez tisser des liens avec les gens? Vous êtes à la recherche d’une carrière qui vous permettra de faire...
-
Représentant(e) en vente
4 weeks ago
Salisbury, NB, Canada Nordia, Inc. Full time €19Aperçu: Chaque jour, des milliers de représentant(e)s Nordia offrent des solutions et établissent un lien de confiance avec les clients de nos partenaires professionnels partout au Canada. Vous êtes reconnu(e) pour votre côté amical et vous aimez tisser des liens avec les gens? Vous êtes à la recherche d’une carrière qui vous permettra de faire...
-
Représentant des ventes bilingue anglais F/H
4 weeks ago
Salisbury, NB, Canada Nordia, Inc. Full time €19Vous êtes à la recherche d’une carrière qui vous permettra de faire briller vos compétences en vente? En tant que représentant en service à la clientèle de ventes , vous allez assister les clients de la plus grande compagnie de télécommunications au Canada en répondant à leurs questions et en faisant la promotion de différents produits et...