Officer at checkpoint

At the heart of port operations, the incumbent plays an important role in the day-to-day activities of the Port of Québec. Reporting to the Security Director, the post holder takes care of access cards, passes and parking stickers as well as access to gatehouses on the APQ territory.

Responsabilities

• Verify the identity of people and vehicles entering the secure area at the gatehouses, using the lists of expected persons, and grant them access if necessary;
• Maintain lists of visitors, suppliers and others without access cards;
• Issue access cards, passes and parking stickers to employees and customers as agreed;
• Update and follow up files, ensure proper billing of customers, deposit of amounts received and management of petty cash;
• Receive and follow up on security clearance application forms (including fingerprinting);
• Provide support to the Harbour Master's Office as required, in particular by taking calls when overloaded, and by managing incoming calls during the implementation of the emergency plan, where applicable;
• Assist Safety Officers, notably in checking vehicles in the database, following up on files, writing reports or work requests;
• Monitor cameras on site;
• Ensure communications with security officers on QPA territory;
• Follow up on internal and external service calls following reports from security officers, maintenance work requests or service calls for external suppliers;
• Ensure the distribution of relevant documentation to the various security posts, including the printing and distribution of registers to the gatehouses;
• Maintain the security communications equipment register (radio, microphone, charger, etc.) and the temporary key and card loan register;
• Perform any other related tasks.

Daily

• Perform non-routine work and varied tasks;
• Collaborate with security officers and port services;
• Be at the heart of port activities and keep abreast of what's going on at Port sites;
• Work in a dynamic and collaborative environment.

You have...

• High school diploma or equivalent;
• One (1) year of experience in similar functions;
• Ability to work as part of a team;
• Ability to communicate clearly;
• Respect for confidentiality, as some personal information is accessible.

You are...

• Very customer-oriented;
• Rigorous and meticulous;
• Flexible.