Shelter Support Worker- Men's Centre

1 month ago

Hamilton, Canada Good Shepherd Centres Full time

Hours of work: Must be able to work rotating Days, Weekend, Nights and Relief Coverage.

No of Positions Available: 2


Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at .

Good Shepherd is seeking a passionate and dedicated individual to join our team as a Men's Centre - Shelter Support Worker


How You Will Make an Impact

The successful candidate will have a demonstrated commitment to the mission values of hospitality, availability, responsibility, adaptability, quality and dignity with a demonstrated knowledge of issues related to poverty, homelessness, mental illness, substance use/addictions and developmental disabilities.

  • Demonstrate professionalism and excellent communication skills
  • Responsibilities will include direct client contact in all aspects of service necessary for the comfort and safety of individuals accessing shelter services
  • Ability to carry own caseload and work within a client-centred perspective
  • Possess a working knowledge of issues related to gender-based violence, trauma, homelessness, mental health and substance use
  • Work from a trauma-informed, anti-racist, anti-oppressive and feminist framework
  • Experience supporting the development of personalized counseling plans and maintaining a caseload is required
  • Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

What You'll Bring to Our Team

  • A post-secondary education in a social service/related field or lived experience working with vulnerable individuals
  • Good knowledge of social service agencies and community resources
  • Have a strong understanding of harm reduction principles
  • Must have excellent verbal and written communication, interpersonal skills, good organization skills and ability to prioritize workload
  • A valid C.P.R. certification
  • Excellent interpersonal and conflict resolution skills
  • Computer literacy including: Word, Excel
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd Centre's.
  • Fluency in a language in addition to English is an asset
  • Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE /
  • FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.


Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at .

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.



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