Shelter Support Worker

5 months ago

Hamilton, Canada Good Shepherd Centres Full time

Good Shepherd is seeking to fill multiple positions with varying schedules for our growing needs. If you are looking for a career working with amazing people while helping you community thrive, then this opportunity is for you, and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive equal and authentic workplace.

**HOURS: WED-SUN rotating 2 weeks days and 2 weeks afternoons**

**Who We Are**

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our **Good Shepherd - Men's Centre**.

**How You Will Make an Impact**
- Demonstrate professionalism and excellent communication skills
- Responsibilities will include direct client contact in all aspects of service necessary for the comfort and safety of individuals accessing shelter services
- Ability to carry own caseload and work within a client-centred perspective
- Possess a working knowledge of issues related to gender-based violence, trauma, homelessness, mental health and substance use
- Work from a trauma-informed, anti-racist, anti-oppressive and feminist framework
- Experience supporting the development of personalized counseling plans and maintaining a caseload is required
- Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

**What You'll Bring to Our Team**
- A post-secondary education in a social service/related field or lived experience working with vulnerable individuals
- Good knowledge of social service agencies and community resources
- Have a strong understanding of harm reduction principles
- Must have excellent verbal and written communication, interpersonal skills, good organization skills and ability to prioritize case workload
- Residential caseload experience preferred
- A valid C.P.R. certification
- Excellent interpersonal and conflict resolution skills
- Computer literacy including: Word, Excel
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
- Fluency in a language in addition to English is an asset
- Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation.

**What We Offer**
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:

- Support for continuing **EDUCATION AND PROFESSIONAL DEVELOPMENT**:

- Staff recognition programs along with access to self-care supports and **EMPLOYEE / FAMILY ASSISTANCE PROGRAM** (EAP)
- **POSITIVE **and **ENCOURAGING **atmosphere
- Make a difference and provide **HOPE** Extended benefits program, RRSP, vacation, and sick time.
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._
- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._

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