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Food Service Supervisor

4 months ago


Oakville, Canada Tim Hortons Full time

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double™ coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.


We provide our Food Service Supervisors (Floor Leaders and Production Leaders) with the personal opportunities they desire. Whether you're looking for a job where there's opportunity to advance into management, looking for your Permanent Residency, or if you are simply looking to do a great job leading a team and serving guests - we want to hear from you


Our management philosophy is simple - we treat our team as well as we want them to treat our guests - which is awesome Our team culture is truly supportive, fun, open and inclusive - just ask one of our team members after your interview


Your energy and passion for leadership and guest service are what make you a top Supervisor in this fast - paced environment while your ability to multi-task and communicate with your fellow team members will contribute to your success. Our restaurant is located at the corner of Dorval and Speers in Oakville. As a Food Service Supervisor your responsibilities will include food preparation, greeting and serving guests, baking and cooking in the kitchen, inventory, process logging and managing equipment. Full, paid training is provided to get you certified in Food Safety and First Aid. While previous experience working as a Supervisor or Baker or Team Member at Tim Hortons is an asset, it isn’t mandatory as we will provide training for those individuals who demonstrate the right attitude and abilities to start as a Team Member and then move to Supervisor.


If you want to feel connected to a team, make new friends and are passionate about making a difference in your community this Tim Hortons is the restaurant for you. We greet and welcome guests with hospitality - sometimes you will be the first person they see to start their day We make a difference in the communities we serve through programs like Smile Cookies, Tim Hortons Foundation Camps, Timbits Youth Sports programs and more


Shift Availability: We have schedules to fit your needs. Our restaurant is open to guests every day at 6:00 AM and close at 11:00 PM. We are now accepting resumes from candidates available for Mornings Shifts (starting at 4:00 AM) Day Shifts (starting between 6:00 AM and 7:30 AM) and Afternoon Shifts (starting at 11:30 AM) on Weekdays and Weekends. 


As part of our team we offer:

  • Incentive and recognition programs
  • Health Benefits
  • Team Tim Hortons Scholarship Program (we have had 2 - $1000 winners from this location in the last 3 years)
  • Advancement opportunities
  • Community involvement
  • Comprehensive paid training
  • And more


What we are looking for:

  • Passion for creating exceptional guest experiences
  • Positive, friendly attitude
  • Willing to learn
  • A strong work ethic and are committed to your team
  • Enjoy multitasking and working in a dynamic fast paced environment
  • Pay attention to details and accuracy
  • Are reliable and able to work flexible hours and strong enough to lift 25 pounds
Must have appropriate and reliable transportation. * Previous customer service: 1 year (Preferred) * Previous cash handling experience: 1 year (Preferred) * Exceptional customer service skills * Passion and energy for wow-ing guests * Enjoy working in a fast-paced environment * Ability to multi-task * Ability to communicate clearly and work well on a team * Ability to lift 30 pounds shoulder height