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Scheduling Supervisor

1 month ago

Kitchener, Canada ParaMed Full time

Description

As the Supervisor of Coordination, you will be responsible for the supervision of the Coordination team in addition to other administrative functions supporting operational excellence within an assigned branch.

Why you’ll love working here:

Celebration and Recognition programs

Comprehensive health and dental benefit plans

Education allowance for employees and family

Opportunities for career advancement 

Employee Assistance Program

Employee perks and exclusive offers

What you’ll do:

Provide in-depth training and onboarding education for new coordination staff 

Monitor and provide coaching and performance management to coordinators

Run and review daily, weekly monthly reports and provide action plans to reduce missed care 

Create and maintain work schedules for coordination team

Work with coordination teams to ensure all vacation and time off requests have coverage for patients in consultation with supervisors

Monitor key metrics such as missed care, canceled visits, and referral acceptance and hold coordination team accountable to meet set targets

Review tracking tools and follow up with Coordinators to ensure compliance

What you bring:

Minimum qualifications of 1-2 years of post-secondary education and 1-3 years of job-related supervisory experience, or equivalent combination of education and experience

Strong proficiency in all aspects of Microsoft office; with proven skills in Word and Excel

Keen attention to detail, ability to prioritize, multitasking skills and organizational skills

Experience in customer service

Experience in the health care field an asset

Time Type: Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible Join a winning team and let’s succeed together

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

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