Counter Salesperson

Job Description

If you are looking to be a Swiss Army knife, a jack of all trades and master of some, an integral part of both front and back of store, to stretch and grow with the Profit Center, this is the role for you. If you are seeking an opportunity to show your talents in different ways, this is the jig for you.

As a Counter Salesperson, you will provide sales support to walk-in customers who come to our Profit Centre counters. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Support will also be provided to the Inside Sales and Outside Sales functions.

Additional duties will include:

Assist customers who purchase material at the Profit Centre counters Research product for customers and provide recommendations on our assortment of product Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter Enter, pick, and pack sales orders generated at the counter Maintain and clean the counter area including any merchandising displays Inform the buyer when stocks levels are low Follow up on backorders with vendors and provide customers accurate delivery dates Unload and receive product Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures Navigate and find a solution for customer concerns and complaints Perform other tasks as requested by the Profit Centre Manager

Qualifications

Grade 12 diploma or equivalent; College and/or University degree an asset Outstanding customer service and verbal communication skills Excellent relationship building skills with customers, vendors, and teammates Ability to learn and operate the applicable software system used to process orders Experience working in a fast-paced environment Intermediate math skills with a strong attention to detail Ability to learn how to operate material handling equipment Possess a strong work ethic and a high standard of integrity Ability to work well independently and in a team setting

Preferred Skills:

Previous experience with or knowledge of plumbing and building products sold at the Profit Centre Ability to use the Internet as a resource to problem solve and find alternative solutions for customers

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

In addition, we will offer you:

Great mentors and on-the-job training Growth potential with competitive salary, benefits, and profit sharing A career with a solid, stable company with strong core values Participation in our pension plan with employer contributions Work-life balance and flex time

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