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Sales Associate

1 month ago


Cranbrook, Canada EMCO Corporation Full time

Job Title: Counter Salesperson

About the Role:

We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at EMCO Corporation. As a Counter Salesperson, you will be responsible for providing exceptional customer service, maintaining a clean and organized counter sales area, and supporting customers with their product needs.

Key Responsibilities:

  • Provide sales support to walk-in customers, answering questions and assisting with product selection
  • Maintain a clean and organized counter sales area, including merchandising displays
  • Enter, pick, and pack sales orders generated at the counter
  • Support customers with product research and recommendations
  • Drive sales growth through ownership of counter merchandising and product promotion
  • Unload and receive product, and process returns and warranty claims
  • Navigate and find solutions for customer concerns and complaints

Requirements:

  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to learn and operate the applicable software system used to process orders
  • Experience working in a fast-paced environment
  • Intermediate math skills with a strong attention to detail

Preferred Skills:

  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
  • Ability to use the Internet as a resource to problem solve and find alternative solutions for customers

About EMCO Corporation:

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic and supportive work environment, with opportunities for growth and development.

What We Offer:

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions
  • Work-life balance and flex time