Service Technician

2 days ago

Maple Ridge, Canada AutoCanada Full time

AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Automotive Journeyman Technician to work at our beautiful state-of-the-art facility Maple Ridge Volkswagen. This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with Maple Ridge Volkswagen

AutoCanada believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That’s why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:

Competitive pay plans and a motivated group of AutoCanada employees to work alongside Dental and vision insurance Prescription insurance that can discount purchases up to 80% Paid holiday and flex time for full time AutoCanada employees Employee vehicle purchase & service programs Employee assistance programs focused on health & wellness Company-wide appreciation events and contests throughout the calendar year Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

Position Overview:

In the Automotive Service Technician role, you will play a crucial role in terms of the customer experience in conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repair recommendations to our customers. 

Job Responsibilities:

Performing vehicle repairs and/or maintenance work as outlined on RO with efficiency and accuracy, performing all duties in accordance with dealership and OEM standards Communicating with Parts and Service Advisors regularly to effectively manage production/repairs, cycle times and customer communication Conducting multi-point inspections to make appropriate recommendations for repairs while ensuring the safety and reliability of any vehicle that has been repaired prior to them being returned to the customer Document all work performed on the vehicle RO by creating a story in the on the associated repair order, in a manner consistent with OEM standards, ensuring payment of warranty work is provided by the manufacturer Maintain an inventory of common automotive technician’s tools not normally inventoried by the Service department as a “store-provided” piece of equipment Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as required Providing an exceptional repair experience to drive customer loyalty and department revenue 

Requirements:

A provincially recognized Journeyman Automotive Mechanic Certificate, completed or in process  Red Seal Certification would be considered an asset Completion of a related post-secondary program and or training courses Professional demeanor and strong work ethic Excellent communication, problem-solving and organizational skills Ability to operate electronic diagnostic equipment Ability to work individually and as part of a team High level of integrity and work ethic  Must possess a valid driver's license and a safe driving history

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