Revenue Billing Technician

4 days ago

Barrie, Canada City of Barrie Full time

Choose Barrie

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us. Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life. Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great. The Opportunity The Finance Department provides financial leadership, advice and support to the Corporation and assists with the delivery of Council’s Strategic plan through its four essential services: accounting services, corporate finance, procurement and revenue management. The department's main deliverables include the audited financial statements, coordinating the annual business plan and budget, treasury and debt management, procurement administration and support, property tax revenue management, and water and wastewater revenue management. Responsible for the accurate and timely billing of water and wastewater charges for the corporation, the Revenue Billing Technician (Water) prepares and reviews the automated meter reading files for upload directly into the billing software, tests and authenticates the accuracy of the rates and meter readings, and proceeds with creating the water/wastewater bills. This position also investigates and solves any billing exceptions and irregularities, and ensures bills are issued to the customers in a timely, complete and accurate manner, and is responsible for processing and printing the water/wastewater bills, ensuring compliance with the applicable legislation and corporate policies at each step of the process.
The Revenue Billing Technician (Water) assists with the collection of arrears, including calculating and applying the applicable penalty/interest charges, issues reminders and final notices for overdue balances, and transfers water liens to property taxes, verifying compliance with the applicable legislation, corporate policies and procedures. This position also monitors the move in/move out process, ensuring accurate closing and setting up of new billing accounts, and assists with customer service escalations relating to billing and collections as required. The Revenue Billing Technician (Water) provides analytical support for water billing recommendations and changes to procedures or policies, and researches and gathers information related to the billing of water and wastewater charges. Our Culture and Qualifications of the Job Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community. Education (degree/diploma/certifications) Two (2) year College Diploma in Accounting or Business Eligibility for and willingness to obtain the Municipal Administration Program (MAP) from the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs Position Equivalency Code: C Experience  Three (3) years of experience performing duties related to the major responsibilities of the position Demonstrated experience in utility billing, with a strong focus in customer service, preferably in a municipal environment Knowledge/Skill/Ability  General knowledge of accounting principles and practices Working knowledge of billing systems and an aptitude for business math Demonstrated ability to prioritize and manage multiple tasks, and to use general office equipment and software Intermediate skills include Analytical; Attention to Detail; Customer Service; Interpersonal; Organizational; Problem Solving; Verbal and Written Communication Intermediate computer literacy using Microsoft Office Suite, particularly Excel and Word  Conditions of Employment Satisfactory Criminal Record Check* *Please note that this is a requirement for any new employees to the City of Barrie in accordance with the  Police Record Check Policy . Existing employees who have met this criteria will be exempt from this requirement.

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