Patient Access Associate Level II

3 weeks ago


Newmarket, Canada Southlake Regional Health Centre Full time
We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

Bed Allocation Support is a member of the Patient Flow Team and is a corporate resource. Using guiding principles and bed management protocols the Bed Allocation assign beds to patients across the organization in a timely and efficient manner, keeping in mind the principle of patient focused care. Bed Allocation provides ADT functions and maintains the corporate bed board for the organization providing a central resource for internal and external customers. The Bed Allocation Support works with the support of and in collaboration with all care providers, Physicians, Chiefs of Service, Resources Nurse, Clinical Resource Reviewers, Discharge Planners, Utilization Resources, Patients and families, Department Manager, Health Records and Preferred Accommodation Representatives.

Qualifications

•Grade 12 diploma
•Recent experience (within the last 6 months) of utilizing Meditech software
•2 - 3 years previous hospital experience in a clerical role preferred
•Admitting experience preferred
•Medical terminology
•Windows and Microsoft Suite applications
•Proven proficiency in Microsoft Excel
•Demonstrates excellence in problem solving, critical thinking skills
•Demonstrates analytical skills in relation to knowledge of hospital operations
•Effective time management and organizational skills with the ability to organize and prioritize as required.
•Demonstrated ability to see patterns, logistics and to multi task
•Demonstrated excellence in communication, both written and verbal
•Demonstrated problem assessment skills
•Demonstrated commitment to customer service and teamwork
•Demonstrated individual leadership skills

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team.



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