RIM Consultant

Company: CGL

Department: Records and Information Management

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset. 

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Records and Information Management team develops compliant records and archive management frameworks and practices designed to enhance business process, strengthen decision making, and preserve corporate memory. Our team of dedicated and responsive information professionals work collaboratively with business partners to help them perform their work effectively and efficiently by ensuring recorded information is accurate, reliable and usable throughout its lifecycle.

As the Records and Information Management Consultant you will be responsible to execute and administer governance and assurance of a company-wide records and information management program. You will develop and maintain sustainable frameworks to monitor policy and data life cycle (retention) compliance, execute information risk mitigation activities and deliver awareness and education. You will provide subject matter expertise, consultation on records and information management methodologies and promote the application of best practices across the organization.

How you will create impact:

Assisting with the development and delivery of program mandates including, researching, reviewing, recommending, and publishing company policies, standards and guidelines. Completing information risk assessments and mitigation activities, including administering destruction holds, maintaining information inventories, completing reviews, monitoring gaps and recommending mediation efforts. Delivering communication and awareness plans and providing guidance to business areas regarding information management processes, concepts and methodologies. Identifying and reviewing retention policies to ensure they remain relevant and compliant with the changing legal and regulatory landscape, including complex privacy requirements. Collaborating and participating with business partners and committees as a subject matter expert to investigate, ensure compliance, and analyze impacts of system and process changes.

How you will succeed:

You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs. You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. You have strong communication skills to clearly convey messages and explore diverse points of view.  You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

You have five years of experience administering institutional records or information management programs or equivalent consulting experience. You have a post-secondary degree in Business Management, Administration or a related discipline. You have the Certified Records Manager (CRM) accreditation or Certified Records Analyst (CRA) designation. Having working knowledge of risk management principles and practices is an asset. Having the Chartered Insurance Professional (CIP) designation, Life Office Management Association (LOMA) certification, or related insurance industry accreditation(s) is an asset.

What you need to know:

You will travel occasionally. You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

Training and development opportunities to grow your career. Flexible work options and paid time off to support your personal and family needs. A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture. Paid volunteer days to give back to your community. In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (, health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

---