Dock Master

4 weeks ago


Toronto, Canada FirstService Residential Full time

As a Dock Master, you’ll be responsible for consistently maintaining the cleanliness of all interior and exterior areas of the property to ensure owner and guest satisfaction.

Shift Timings: Monday to Friday 0900 to 1700

Location: Downtown Toronto, ON

 Compensation: $17.50/hourly

Your Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

· Managing the deliveries and operations of the loading dock.

· Cleaning and maintenance of the dock floor area

· Ensuring that only commercial and authorized vehicles have access to the dock area.

· Directing traffic by facilitating access for contractors and vendors, and resolving logistical and/or loading conflicts.

· Being familiar with floor areas, exits and locations of firefighting equipment.

· Conducting a fire watch of the drive aisle on an hourly basis to ensure the drive aisle is not utilized for unauthorized storage/staging purposes and to inspect for potential fire hazards.

· Responding to fire emergencies and assisting occupants to evacuate if safe to do so.

· Assisting in fire prevention by noting and reporting to the Property Manager or Maintenance Staff of where fire hazards exist.

· Ensuring that an alternate Dock Master is trained in these duties in the event of absence of the regular Dock Master (e.g., illness, meeting, vacation).

Skills & Qualifications:

· Must be available to work in emergency needs

· Ability to read, write, understand and communicate effectively and professionally through verbal and written communication

· Knowledge of the building tenant base

· Strong supervisory skills and ability to provide ongoing constructive feedback

· Knowledge of freight elevators and how they operate

· Strong customer service, time management and interpersonal skills required

· Must be able to work independently and as part of a team

· Working knowledge of loading docks

· Traffic management skills 

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing or walking applied for extended periods of time. Working conditions generally entail eight (8) hour shifts, but may be subject to alteration. Mental and physical stress may be incurred. Some jobs require an employee to be exposed to unpleasant and noxious fumes and odors. Some jobs require an employee to hazardous work environments. Some jobs require an employee to work where there is a significant change of injury.

What We Offer:

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Ontario’s leading Property Services Company Excellent opportunity for learning and professional development Competitive salary & Benefits Package

FirstService Residential leads the property management industry, with over 9,000 communities in the United States and Canada operating under our professional management services.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.


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