Engagement Specialist/Planner

2 weeks ago

Toronto, Canada Dillon Consulting Full time

Responsibilities

What your day will look like

Community Planning and Stakeholder Engagement

Lead or support the delivery of the stakeholder engagement programs for high-profile, major transit or transportation infrastructure projects Conduct research on stakeholders and project issues as inputs to engagement planning Prepare communication and engagement materials including presentations, agendas, key messages, frequently asked questions, fact sheets, display panels, and work books Plan, attend and facilitate engagement events of various sizes and complexity (both in-person and virtual) Leverage digital tools and technologies in the delivery of engagement activities, including website content management systems, email marketing, mobile apps, social media, video, etc. Prepare consultation summary reports based on analysis and synthesis of input received from engagement activities Evaluate engagement programs and identify areas for continuous improvement Support project management activities (., coordination, preparation and/or review of project budgets, expenditure reports, invoicing, Collaborate with technical and professional staff from across the company and sub-consultants Support client relationships and business growth in Ontario, including proposal writing and business development activities Travel for business to project locations in the GTA or other Dillon offices upon request

Please note that this role will require in-person attendance at meetings or events held at various locations in the GTA, therefore the candidate needs to be located within commuting distance of our Toronto, Oakville or Hamilton offices.

Learning and Development

Commit to self-development and ongoing learning and professional development Input to the career development of junior staff, including technical direction, training recommendations, coaching and mentoring Contribute to Dillon’s corporate profile through active participation in professional associations and committees

Qualifications

What you will need to succeed

A bachelor’s or graduate degree in planning from a planning program accredited by the Professional Standards Board is preferred, however related technical fields will be considered Full membership in the Ontario Professional Planners Institute (OPPI), or eligibility to achieve full membership within two (2) years of accepting the position Three (3) to five (5) years of professional experience in stakeholder engagement or communications, preferably in the consulting environment IAP2, CPRS, IABC membership or certification is an asset

Experience

Experience in the successful delivery and management of project-based work as a project manager or project coordinator (or equivalent role) Experience leading the development and implementation of communications and engagement programs for a range of audiences and project types Experience in the design and facilitation of meetings, workshops, and advisory group sessions Experience in the application of online and virtual engagement methods including social media, remote engagement tactics, survey design, and more Experience working with online engagement tools including SurveyMonkey, Mentimeter, Engagement HQ, Social Pinpoint, Zoom, Microsoft Teams, and WebEx Experience working with or for government clients Demonstrated understanding of the land use planning framework in Ontario Strong written skills, with particular emphasis on report writing and external communications Highly developed communication and interpersonal skills Ability to think critically and strategically Responsible, organized, accountable and committed to excellence Able to work in a self-directed, multidisciplinary team setting Experience with Indigenous community engagement is an asset Experience working with Adobe Creative Cloud applications (InDesign and Illustrator) is an asset

Dillon offers competitive salaries, health benefits, flexible work arrangements and a generous retirement savings plan. Our work week is 37.5 hours.

Why choose Dillon

Dillon is powered by people who are technically proficient, passionate about socially important projects, and motivated to deliver superior, tangible results. We strive to remain at the forefront of technology and innovation, and are empowered to continually grow and develop.

We live our core values :

Reliability: words that result in actions build trust; Achievement: do the work to hit the target; Continuous development: always learning; always adapting; always growing; Creativity: discover new possibilities; Courage: do the things that matter, especially when it’s hard; Inclusiveness: enabling belonging to draw strength from our differences

In addition, we offer:

Employee share purchase plan Dillon is 100% employee owned and share ownership is open to all full-time regular employees A competitive compensation package Comprehensive health benefits Generous retirement savings plan Student loan repayment assistance with matching employer contributions Flexible work hours  Dillon values its staff and the contributions that are made each day and understands that work arrangements can differ based on personal needs and business needs. We are taking a trust-based approach to offer a variety of flexible work options to help balance the competing demands of work and personal life. Learning and Development opportunities As a knowledge-based business, the organic growth of our knowledge and skills occur through our work performance and roles. The creation and sharing of knowledge allows us to take local knowledge to scale, capture lessons learned through experience, and continuously improve service delivery. The development of self and others is an evident and measured core behaviour within our organization We use a composite approach to development including coaching to build the how, mentoring to share lessons, advising to round out perspectives, and co-creation of knowledge through internal learning opportunities Focus on Innovation The ability to anticipate, examine, and adopt new and innovative solutions is a crucial driver for the continual and progressive advancement of our business performance. In our culture, people are empowered to reflect and question current practices and seek forward looking solutions to today’s problems and tomorrow’s opportunities Employee and Family Assistance Program (EFAP) A variety of EFAP tools and online resources to support well-being are available to all employees Wellness Subsidy Our employees can take advantage of wellness subsidy that can be put towards expenses for a variety of health and/or wellness related activities such as gym membership, purchase of home fitness equipment, yoga classes and dance classes

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