Manager, Operations

3 weeks ago

Winnipeg, Canada Paladin Airport Security Services Full time

Manager, Operations

We are hiring a Manager, Operations based out of the Winnipeg Airport.

Why Paladin? 

Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.  

  • You receive top industry wages
  • You have the opportunity to advance and grow your career  
  • You receive comprehensive benefits
What do Manager, Operations do?

The Operations Manger is a front line leader responsible for managing Operational Plans and leading front line supervision.  Operations Managers will have a strong understanding of customer service excellence, CATSA operational expectations and procedures, labour relations, training and workforce optimization. This will be accomplished by:

  • Support front line customer service excellence by responding to complaints as they are escalated.
  • Work closely with the People and Culture Department to ensure delivery of training and support employee success.
  • Building a strong and engaged workforce. Working closely with Labour Relations and the Manager of Employee Care to perform investigations, manage employee performance and absenteeism.
  • Administration is not directly related to screening functions.
  • Time and Attendance Systems (TAS) and Payroll Inquiries.
  • Paladin KPI reporting required to enhance efficient screening operations (not KPIs required as service deliverables directly by CATSA)
  • The management of Paladin provided technology, consumables, and uniforms.
  • Transporting Personnel from checkpoint to checkpoint or from Airport Terminal Buildings to Non-Passenger Vehicle Screening
  • Coordinate with Duty Managers and Portfolio Resource Coordinators to schedule Screening Officers for same-day and next-day hours, including overtime.
  • Managing Tardiness and Absenteeism for Screening Officers with support from People & Culture Department.
  • Manage all contractor-led training responsibilities, including On-The-Job, Return-to-Work, and RLP Training, including downtime training in coordination with Paladin Duty Managers and Manager, Training and Development.
  • Approve and account for non-billable Screening Officer time (i.e. Disciplinary Interventions for Performance Issues or Union Participation).
What you bring to PASS: 

  • Canadian Citizen or Permanent Resident
  • Be able to obtain your Transport Security Clearance from Transport Canada
  • No un-pardoned criminal record
  • Bachelor’s degree in aviation management, business administration or a related field
  • 3+ years of experience in operations management, preferably in aviation security
  • Understand aviation regulations, safety standards, and operational practices
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely
  • Strong leadership skills to motivate teams and drive results
  • Proficiency in Microsoft Office Suite and other relevant software applications used for reporting and data analysis 
  • Ability to work collaboratively with cross-functional teams and stakeholders to achieve common objectives 
  • Commitment to continuous learning and professional development to stay abreast of industry trends and best practices.
 


The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet you 

This posting will be open until June 10, 2024.  All applications must be submitted online through the career portal. 

Thank-you for your interest in working with PASS  Candidates selected to progress in the selection process will be contacted by email. 

 

Paladin Airport Security Services Ltd. (“PASS”) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. (“PASS”). is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

 

  • Financial Analyst

    3 weeks ago

    Winnipeg, Canada EcoPlanet Green Operations GmbH Full time

    Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to...

  • Financial Analyst

    3 weeks ago

    Winnipeg, Canada EcoPlanet Green Operations GmbH Full time

    Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to...

  • Operations Manager

    3 days ago

    Winnipeg, Canada Shermco Industries Full time

    **About Shermco** Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Manager of Operations

    2 months ago

    Winnipeg, Canada Custom Helicopters Ltd Full time

    **Manager of Operations** The Manager, Operations reports to the Director, Operations and is accountable to the Operations Center for ensuring that all administrative requirements, management processes and Operations Center documentation are maintained in accordance with Company policies and procedures. This includes logístical organization, maintaining...

  • Operations Manager

    3 weeks ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring an Operations Manager to oversee daily operations at Winnipeg International Airport, providing guidance and support to managers with a focus on effectiveness and performance. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority...

  • Operations Manager

    2 weeks ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring an Operations Manager to oversee daily operations at Winnipeg International Airport, providing guidance and support to managers with a focus on effectiveness and performance. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority...

  • Operations Manager

    2 weeks ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring Operations Managers to oversee daily operations at Winnipeg International Airport, providing guidance and support to managers with a focus on effectiveness and performance. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority...

  • Operations Manager

    2 weeks ago

    Winnipeg, Canada IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Operations Manager

    4 weeks ago

    Winnipeg, Canada Shermco Full time

    Position: Operations Manager Location: Winnipeg, Manitoba Job Id: 3723 # of Openings: 1 About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional...

  • Operations Manager

    3 weeks ago

    Winnipeg, Canada Shermco Full time

    Position: Operations Manager Location: Winnipeg, Manitoba Job Id: 3723 # of Openings: 1 About Shermco Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional...

  • Operations Manager

    4 weeks ago

    Winnipeg, Canada Shermco Industries Full time

    **About Shermco** Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Operations Manager

    6 days ago

    Winnipeg, Canada Shermco Industries Full time

    **About Shermco** Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Manager Operations

    4 weeks ago

    Winnipeg, Canada Grant Park Shopping Centre - Primaris REIT Full time

    **Manager, Operations**: Primaris REIT is currently hiring a dedicated and enthusiastic Manager, Operations to join our team at our Grant Park Shopping Centre in Winnipeg, MB. If you have a background in building operations, good leadership skills and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! *Please note...

  • Manager, Operations

    3 weeks ago

    Winnipeg, Canada Paladin Airport Security Services Full time

    Manager, Operations We are hiring a Manager, Operations based out of the Winnipeg Airport. **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You receive top industry wages - You have the opportunity to advance and grow your...

  • Manager, Operations

    3 weeks ago

    Winnipeg, Canada Grant Park Shopping Centre - Primaris REIT Full time

    **Manager, Operations**: Primaris REIT is currently hiring a dedicated and enthusiastic Manager, Operations to join our team at our Grant Park Shopping Centre in Winnipeg, MB. If you have a background in building operations, good leadership skills and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the Manager,...

  • Operations Manager

    5 days ago

    Winnipeg, Manitoba, Canada Indigo Park Canada Inc Full time

    In conjunction with The James A. Richardson International Airport, Indigo Park Canada Inc. is currently looking for an Operations Manager. This position will be responsible for all parking and non parking contracts between the airport and Indigo Park.As the Airport Operations Manager, you'll be on the front lines, solving operational and logístical issues...

  • Operations Manager

    5 days ago

    Winnipeg, Manitoba, Canada IntouchCX Full time

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Operations Manager

    2 months ago

    Winnipeg, Canada Active Mechanical Contracting Full time

    Job Summary: **Duties**: - Implement our company operational policies and procedures - Monitor adherence to rules, regulations, and procedures - Plan, direct, and coordinate all operational activities - Analyze operational processes and identify areas for improvement - Collaborate with other managers to achieve company goals - Manage budgets and...

  • Operations Manager

    4 weeks ago

    Winnipeg, Canada West Four Group of Companies Full time

    **Operations Manager** **West Four Group of Companies** is a Western Canadian leader in supplying doors, hardware, and building specialties. West Four trade brands are Security Building Supplies, Madero Distribution, Penner Doors & Hardware, Two Six Creative, and West Four Distribution with facilities in Saskatoon, Regina, Winnipeg, and Calgary. Our West...

  • Operations Manager

    2 weeks ago

    Winnipeg, Canada West Four Group of Companies Full time

    **Operations Manager** **West Four Group of Companies** is a Western Canadian leader in supplying doors, hardware, and building specialties. West Four trade brands are Security Building Supplies, Madero Distribution, Penner Doors & Hardware, Two Six Creative, and West Four Distribution with facilities in Saskatoon, Regina, Winnipeg, and Calgary. Our West...