Flight Operations Administrator

1 month ago

Mississauga, Canada Porter Airlines Full time

Job Summary

The Fixed-Term Flight Operations Administrator will be responsible for managing and maintaining all administrative processes and tasks for the Flight Operations department. Duties & Responsibilities Manage sensitive information in a confidential manner, using discretion and judgment in administering and handling projects involving financial, competitive and other critical and sensitive information First point of contact for all Crew members for administrative support and guidance Edit, author and format Flight Operations Admin Guide Facilitate and track Pilot headcount in accordance with monthly attrition Create all Crew surveys for input and feedback on departmental changes and policies Prepare Crew communications where necessary on behalf of VP, Flight Operations (announcements, events, procedural changes, etc.) Manage and track Flight Ops Admin expense reports Coordinate Pilot and Cabin Crew Wing Ceremonies and other events Liaise with Chief Pilot regarding scheduling infractions, prolonged illnesses, etc. of Pilot group Coordinate with CP all administrative duties regarding pilot upgrades, base relocation and LOAs Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy Other duties and projects as approved by the Director, Flight Operations Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others. Teamwork: Working collaboratively with others to achieve organizational goals. Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers). Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise. Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards. Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community. Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers. People Leadership: Assuming a leadership role in helping others achieve excellent results. Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond. Qualifications Previous cabin crew experience is considered an asset Strong organizational and communication skills Ability to be flexible with working hours, including the ability to travel Ability to multitask and manage a team, including Administrators and Pilot Recruitment Administrators Ability to build and maintain solid business relationships with key pilot recruitment partners Embodies and exhibits the Porter values in everyday work Post-Secondary education is considered an asset

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